Very bad service the hotel and the restaurant

Room ok Food non ok Staff non ok

Hotel rooms and bathroom are dated. Shower and bathroom are in poor condition. Property is dated. Staff are either extremely helpful or extremely useless. There is a significant training issue. A mixed experience overall. Pound music from a function late into the evening.

Ja geht

I'll stay again.

💚

The staff

Nice stay gym needed cleaning but it’s ok does the job food was good

Good service

Great

Good

There were trash in the trash bins. The toilet is up against the glass partitioning of the shower. I could sit straight on the toilet, I had to sit side way, because there was no room for legs to fit between the toilet and the shower glass. There were no cups in the room for drinking coffee or tea. Only one big towel. No wash towels. The liquid soap and shampoo were empty.

Vary Good

Good

My room was ok, where I was with my child but my wife room was bad, as the A/C was not working

Standard

Trash in room and bathroom from the previous guest were still there. Room service didn't clean them. Cockroaches in room.

The front desk staff could definitely do a better job when it comes to hospitality, especially the late night team. They are never willing to assist with the basic guest request.

Great customer service. They are great with people, they always go above and beyond to make sure all your needs are meet. Felt at home right away. Management are always interacting with guest making sure all your needs are met. Mr. Sow and Mr. Shing are amazing. I will definitely recommend Atlantic to friends and family.

Great customer service. They are great with people, they always go above and beyond to make sure all your needs are meet. Felt at home right away. Management are always interacting with guest making sure all your needs are met. Mr. Sow and Mr. Shing are amazing. I will definitely recommend Atlantic to friends and family.