Nice reception and staff, super small room and bad soundproof

Room was clean and a decent size and had everything required for a couple of nights stay

Location was fabulous. Hotel and staff outstanding. Highly recommended

Luftkonditionering funkade inte, vi sänkte till lägsta men blåste ändå varmluft. Heltäckningsmatta var lite ofräsch och tränga korridorer med brant trappa. Lugn gata och fräscht badrum.

Super schone kamer, erg stil en heeft alles wat je nodig hebt. Praktisch naast Leidsche Plein, perfecte locatie. Veilig gevoel voor solo reizigers, je krijgt een room key die je ook op de buitendeur kan gebruiken. Ook super dichtbij Melkweg, dus ideaal om te combineren met een concert. Aanrader!!

Great location, friendly, helpful staff.

They put us in the basement floor and ask my party how was the sleep. What a joke! If you're in the basement level, I would immediately request for a partial refund if not full. Our room was directly under the lobby and we heard every little sound. In the morning, you will be woken up unless you are a deep sleeper. Save yourself the time and headache. The bathroom was also extremely small. The stairs to downstairs was extremely steep even for Hollands standards. It's worse if you have big luggage too!

Good location,public transportation and shops near hotel

Clean hotel and in walking distant to all main attractions

Fomos num período frio. Então não utilizamos o ar condicionado. É um lugar bem central, com várias opcionais de tram para se locomover

I had high hopes for this hotel, but my experience turned into a complete nightmare. Due to an unknown noise issue with my original room, the hotel transferred me to another property. While I understood the situation, the hotel they sent me to was infested with bed bugs. I woke up with bites all over my neck and hands, and the itching ruined the rest of my trip. When I brought this up to Krisotel via Expedia, the only compensation they offered was a refund of the local taxes saying that infested hotel provided “upgraded room” and breakfasts as the compensation which I never asked. I told them to transfer us to other hotel but they couldn’t so giving me a room was an only option. And the breakfast? Are you kidding me? after all those bedbug bites?

Good location, 15 min walk from the city. Nice staff free coffee and tea!

Ótima localização

The property was decent and did its job after days of sight seeing, but if I’d been put on the ground floor I would not have been happy, there was a heavy sewage smell that hung constantly and even managed to drift up all the way to my room on the second floor at times through the vents and drain in the shower.

Excellent, very central to all the attractions we wanted to see.

Super clean and spacious room! Awesome staff!!

Fantastic location

Nice and clean

We did not eat the breakfast but it looked fresh and sufficient. The free coffee was really good. The location was great. The staff very helpful. The beds very comfortable. Unfortunately, room 5 was basement level underneath the reception so there was lots of noise at night, some from outside but mostly from the upstairs talking, chairs, walking, etc. We had to sleep with ear plugs.

Rooms and property were very clean and the location is perfect. Staff were all very friendly and helpful. Great coffee in the lobby. Of course being in Amsterdam the building itself is old and the property condition is not perfect but nothing to complain about. The beds were ok, not the most comfortable but not the worst. Bathroom was very nice and the shower was fantastic. Only spent 1 night here but had a good experience overall and would stay here again.