Staff are really great and friendly! The room we stayed is near the alley which is noisy during the night that we couldn’t sleep well. And the pillows are flat that are not comfortable.

Epic stay, wonderful atmosphere, great room, parking process worked well. Staff very friendly.

Great place to stay. Will definitely be back.

Fantastic hotel. Very clean. Helpful staff.

The only down side was I would've thought the people cooking in the restaurant should've wore a net over his beard. But on a whole we really enjoyed our stay. We have stayed many times before.

We liked everything about the hotel except the view from room window was direct into the very close flats opposite side of road which included a guy that had a hammock in bay window day+nite for 2days staring into ours hence blind needed to be down most of time.

Great views of the seaside, wonderful staff and really good location. The common areas are very welcoming, and the restaurant serves great food. Unfortunately, the windows were in poor condition and the noise from the road, the race course and the wind made it really difficult to relax during the day and to sleep at night. Earplugs 100% recommended. They also let the cold in at night, so don't be deceived by the high temperature in the rooms/building during the day.

Clean hotel, bar has poor choice on beer .

Wonderful sea view. Highly competent, professional and friendly staff team from check in to bar to check out.

It was a wonderful stay

Room was really quirky, lovely comfortable bed and crisp linen. Receptionist on Sunday morning was lovely and the guy on night duty was a star ( sorry can’t remember there names). Great location too.

Staff were very friendly and helpful, room was basic but comfortable and clean bed very comfortable slept well.Dining room was clean and pleasant with lovely staff, for a continental breakfast there was plenty to eat. Wouldn’t hesitate to stay again really enjoyed ourselves.

Lovely themed hotel

Clean room staff friendly always a word even meeting on the stairs. Breakfast everything available as advertised.

It is an excellent location, beautiful sea view rooms overlooking south bay, close to local amenities, there is a lift to take you down to the seafront and back again, only cost £2.50, I recommend it for the view. Rooms are serviced every day, great friendly staff, great restaurant and it’s dog friendly too, don’t take my word for it! Just go and enjoy 😊

Great location

Just super! :-)

The staff at the hotel are fantastic very helpfull the room was spotless and extremely comfortable second stay at this hotel would book again without hesitation

Everything was fine - the only slight thing was that the room was too warm even on a winter's night

Rooms was very nice especially with the sea view but what mostly stood out was how polite and caring the staff where any problem we had they fixed so a big thank you to them. Upgraded my room for no extra charge twice because we ended up booking another 2 nights there because how much we enjoyed the whole experience will always be the hotel of choice for us when going to Scarborough