clean, comfortable, good location, noisy air con, slightly worn bathroom decor.

The hotel was very nice. Staff were great. Beds were super comfortable. Loved the pillows. Great place to stay.

We had a great two nights at the double tree. We enjoyed a carpet free room. The lobby was great and the dtaff was cheerful. The bar was also a bonus. Thank you

Super clean

Very happy with the quick stay!

Absolutely stunning hotel. We were in the renovated section. The rooms were stunning and very comfortable beds. Big beautiful bathroom. And lovely lobby, sitting areas and the Starbucks is a huge bonus!!!!

Super great Amazing stuff specially Lady Ghayatri at the front desk was very professional and helpful Will definitely visit again once I m in Kitchener

Friendly staff, restaurants nearby and loved the cookies.

Beautiful place

We love everything about this hotel. It’s right by the highway but quiet in room. Front desk staff was very friendly and offer the welcome guest cookie and water. Room is clean while amenities are sufficient as well.

Front desk check-in was excellent, friendly young woman who got me in quickly and efficiently

Stayed for business. Clean firm bed and friendly services. The buffet breakfast is great with freshly made omelette bar and Starbucks coffee. Easy access off main road with many restaurants nearby. I went to Del’s Italian for stone-oven pizza. It was great. Can go shopping at Fairview Park Mall within few mins drive.

All Good, nothing negative, great hotel

There was urine in the toilet and hair in shower . The bathroom walls were all peeling which is usually a sign of mold . There were two parties : the room beside me and the other above me. I understand it’s the long weekend but there was ruckus all night into the early morning.

Very nice property

This property was rated a 4-star. Unfortunately, the daily housekeeping, didn’t come until 7:30pm after I called the front desk. The next night same thing, I called at 5:30 and at 8pm someone knocked on our door—“do you want your room cleaned?” So for our stay we had cleaning one of the days. Next, we had to leave one day early on our 5 day trip for a funeral. Both the hotel and Expedia, said it was the other person’s fault for not allowing us to cancel with a refund—we gave them 3 days notice. This went on for three days. We were incredibly disappointed. So, it’s either, book your hotel direct from the hotels website or makes sure you book with clear conditions!!! (I can’t tell you which one is better as both parties blamed it on the other one!!!)

Great staff, beautiful hotel and property. Our phone did not work and that was concerning to me and my only critique.

Was nice

Great customer service! Everyone was so polite and welcoming. Great and Swift service by all departments!!!

Love the warm delicious cookies at check in, friendly helpful staff. Did not take part in the pricey breakfast buffet,