住的是三人房，房型讓人很不舒適 火車站到飯店大行李不方便 房間沒有空調夏天難受 早餐的食材是附近農場的很好吃（無限提供）

Quiet room with view of lake and mountains. Friendly staff. Interesting , if limited, breakfast.

I think it is a hotel with a nice atmosphere and good hospitality. Upon arrival, they offered us welcome drinks. I was grateful and it was delicious since I was thirsty. There is also a bottle of filtered drinking water in the room. Moreover, there is a shared kettle and espresso machine in the hallway. It is nice to be able to drink coffee or tea freely. The room is spacious and the bed is large. There is also a shared terrace where you can eat and drink what you bring with you. The rooms are not air-conditioned, so it is a little difficult to sleep on hot days. If you sleep with the windows open, insects will enter the room, and security is also a concern. However, enjoying the inconveniences of travel should also be part of the experience. As for the daytime, opening the windows allows a breeze to come in, keeping the room cool. The large windows that can open are a pleasant feature. One disappointment regarding room cleaning was that the drain in the shower room was not adequately cleaned, so the next day the water drain was clogged and the water did not drain. At checkout, they gave us bottles of drink water. Overall, it was a hotel with a pleasant atmosphere, friendly and kind staff. The front desk staff were approachable.

Dear Team, I recently stayed at your hotel in Spiez and wanted to share some feedback about my experience. Firstly, I appreciated the cleanliness of the hotel and the warm welcome from your staff. However, I did notice a few areas that could be improved. The room did not have air conditioning, nor was there a minibar, which I found a bit inconvenient. Additionally, I felt that the pricing was quite high for the services provided. The breakfast was also underwhelming, with limited variety and quantity. I hope you find this feedback helpful for future improvements. Thank you for your attention. Best regards, Ahmed

Personnel très sympathique. Eau, cafe et thé offerts

We had a nice time in Spiez. The apartment is spacious, bright, and clean. We did have a few issues: on checkin we were told we could decide in the morning about opting in to the hotel guest breakfast package or ordering a la carte, but in the morning we were told that was not an option. We had no soap in either shower even after asking. There were no dark curtains or shades so the rooms were incredible bright very early. One of the beds didn’t have pillows or duvet but we worked it out by moving them from another bed. We had an issue with a bathroom door that didn’t work properly and had a key so my son got locked in for a bit which was unsettling but he figured it out. Overall the staff did not make us feel valued or important, but we appreciated the space and the location.

Pros - great apartment, lovely view, spacious for 4 adults, fridge had water and juice, apt had tea bags and coffee pods, toilet, shower and sinks were separate which is good Few Cons- no elevator, coffee machine didn’t work, very small shower with no clothes hooks

Staff were wonderful. The view is beautiful. Walking distance from the train station. Room was clean and comfortable.

There was a little confusion about checking in. We arrive late and the staff already left for the date. Our Apartment was in the separate building away from the main building. There was no elevator in that building. The staff was nice enough to come back and carry the suitcase for us since we live on the top floor of the building with no elevator. The room is huge and clean.

The hotel itself was excellent. It gave us amazing scenary from the hotel, within walking distance to the lake. The only but big problem was when checking in. I arrived shortly after 6pm, and the reception, entrance door was closed. The note at the door sent they have sent a password to me by email, to unlock the entrance door. However, I have not received it and needed to call the number indicated in the note to get a guidance on how to unlock. It was stressful and as I am from outside EU, it cost me not a cheap amount as it was an international telephone call.

The lady working there was very busy, but still very welcoming and friendly, she gave me a free drink on arrival and offered me a bottle of water on departure, and the room was cosy and comfortable. And the view from the balcony really was incredible - they're not lying when they say they have the best view in Spiez!

Well located hotel with unblock lake and mountain view. Also very friendly and helpful staff!

Das Zimmer war sehr nett und hübsch aber etwas hellhörig nach draussen. Das Frühstück war zu knapp und nicht nach unserer Vorliebe: Wir wollten eigentlich nicht fast nur Kohlenhydrate essen. Wir hätten uns mehr Fleisch, Milchprodukte, Eier und Gemüse gewünscht. Davon gab es nur Spuren. Das Frühstück basiert auf einem Brotkorb und Müesli. Mag den Geschmack von manchen treffen. Für uns war es etwas enttäuschend.

wonderful stay! Staff are so friendly

Sehr nettes Personal und super Dienstleistungen.

Sehr freundliches Personal, schönes Zim.er and guter Lage.

Nice boutique hotel. room size is not big but OK. Terrace has a lake view. Walkable to train station and boat dock. Expedia gave my booking a VIP upgrade but forgot to ask so didn't get.

Unique breakfast presentation. Nice cafe ambience . Friendly, helpful staff. Zero waste.

처음에 도착하자마자 웰컴드링크를 주심. 살짝 추운날이었는데 따뜻한 커피가 맛있었다. 조식은 평균 22프랑 정도로 가격대가 있지만 깔끔하고 맛있음. 가끔 1층 계단참에 카페에서 남은 빵을 무료로 두어서 유용하게 먹었음. 체크아웃할때도 물을 서비스로 주심 에어컨이 없다고 들어서 걱정했는데 8.18-22 숙박하기에 괜찮았음. 냉장고가 없어서 아쉬웠지만 층에 공용냉장고가 있음. 역에서 도보로 10분도 안걸리는듯. 경사도 체크아웃날 캐리어 밀며 올라갈만 했습니다 타 숙소보다 넓고 수납선반도 많아서 편하게 지냈음,(매트리스는 좀많이 푹신함) 깔끔한 화장실, 넓은테라스의 인상적인 뷰, 매우 친절한 직원들 덕분에 슈피츠에서 좋은기억 남기고 갑니다.

Very nice people, great location and view. They are also knowledgeable in English and Italian as well