員工可以說英文，然後地點位置很方便，不過廁所通風如果可以再調整一下會更好，因為關掉燈後就無法抽風，有點可惜，這樣濕氣比較散不掉

服務優，英文流利

Authentic, clean

Great location and the staff are incredibly kind and helpful. I’ll be staying there again the next time I’m in Morelia.

It’s a lovely place and in the best location. The historic center has so many beautiful spots and the hotel’s location makes it easy to walk everywhere. The staff is incredibly kind and so helpful and attentive. We felt so welcomed and taken care of. I would return only because of the staff, but I feel that the room, the location and the charm of the actual building makes it a guarantee that I’ll choose it again. Thank you, Nana Team! My nephew, niece and I loved our stay very much.

Beautiful hotel in an excellent location. Best coffee in the country!

Staff is very welcoming, accommodating and pleasant. Food is delicious. Patio shelter needs maintenance so it doesn’t leak when it rains. We enjoyed our stay and felt we were visiting our grandparents home.

La atención y servicio al huésped es excelente.

The staff was very friendly, helpful and attentive. They provide souvenirs and treats. The hotel is in the middle of everything that you could want plus much more.

The girls at the front desk were super friendly.

This has to be one of the best hotels I have stayed at. Such a beautiful place, very well clean and so organized. This hotel is close to many places, very walkable. The staff was just the nicest and sweetest ever. Anything you needed or if you are coming back from exploring they are there to greet you and check in on you. Thank you so so much for everything, we will definitely be back again at this hotel. I highly recommend this place for whoever visits Moreila, Michoacan. Keep doing what you are doing because no hotel can compare to this amazing service. Muchas gracias a todas!!!

El personal muy amable y las instalaciones muy limpias, muchas gracias

Friendly and helpful staff always checking on us and our well being. Clean room and is in close proximity to stores, restaurants, coffee shops, and main plaza.

Clean family friendly Really nice staff

Nice colonial place, clean large rooms

Very pleasant stay; staff is always very kind and helpful.

Es un gran lugar Excelente atención Excelente ubicación, a una cuadra de la Catedral Y en los cuartos de atrás no se escucha nada del ruido de la calle

Though the hotel is fairly small is well maintained and the staff is pretty helpful and attentive, the location is so conveniente since it’s in the heart of Morelia’s historical centre, so much to see and enjoy the vibe around this part of town it’s amazing!!

En ningún hotel había recibido mejor trato por parte del personal. Muchísimas felicidades a las chicas que nos atendieron!

La habitación muy amplia y aunque estaba pegada a la calle no se escucha el ruido el personal muy amable y la ubicación perfecta