The place is comfortable, close to everywhere too

Just ordinary, location in the city center.

Not very friendly, lots of things need to be improved.

My 4-day stay with a 2-day extension was just so-so, nothing special. Compared to the staff at D'Prima in Makassar and Tangerang, it was a far cry. Especially compared to D'Prima in Tangerang, where I've been traveling back and forth. Excellent Service. (+) 1. Strategic location in the city center. 2. Friendly housekeeping and restaurant staff. 3. Delicious food. 4. Competitive room rates. (-) 1. The bathtub was slippery, and I slipped once. 2. The hand soap near the sink wasn't refilled during my 4-day stay with 2 days. 3. My luggage was left next to the table when checking out, and when I picked it up, it was still in the same location. It wasn't placed in the Luggage Room. 4. The handle for the soap dispenser came off twice and was difficult to pull. 5. I only got one room key, which can't be duplicated.

Recommended hotel when in Balikpapan, the service is friendly, the facilities are good, when you are in the hotel room it is not scary.

I have stayed here many times and it is cheaper to buy directly from the hotel website.

The AC in room 201 is not cold... I've asked several times at the beginning whether the AC is problematic or not... they said it was safe... Turns out it's bad

Very comfortable, never get bored sleeping in this hotel.

The hotel staff was very friendly and very helpful when checking in.

Comfortable, clean room, friendly staff, when I booked I requested a non-smoking room but it happened to be out of stock so I got one that smelled of smoke.

A comfortable and strategic hotel in Balikpapan city,

Be careful when choosing the room type and pay attention to the details, you might be forced to leave the room.

The rooms are clean and comfortable. The service is also good.

I really enjoyed staying here. The previous night I got a room with a slightly less cool air conditioning. When I extended my stay, I asked for a room change and got a much better room with a view of the city. 😍 The service is also the best.

I got a room with a toilet door that wouldn't close and the AC wasn't cold enough. But otherwise, it was fine, and the service was top-notch. I extended my stay for a day and asked for a room change, and I got a much better one.

Overall, it was enjoyable. It would be better if the non-smoking room were on a separate floor, so those who booked it could truly avoid the smell of cigarette smoke. Thank you.

Room 516, please clean the AC regularly. It's really hot. Everything else is fine except the AC.

comfortable room, clean room, friendly staff

I like the strategic location of the D'Prima hotel, the clean rooms, the varied breakfast menu, and the friendly hotel staff.

What a cute touch from the housekeeping staff, Alfan. I never got this cute note when my hotel room got cleaned in my entire working trips. Thank you so much, you really made my day!