The front desk person that checked my husband and I in an Fri 5th originally told me no printer, But I went back with another staff person was working and was really nice she helped me with locating the printer, the food was spicy early in the morning it was watered down juice watery oatmeal, etc had to run out in the middle of the night one let us know what was going on ,over all this stay was ok, not the best but ok, this our 3rd visit to this hotel