If you’re a parent hoping to impress your family with a comforting and pleasant stay, this is not the hotel to choose. They have an unusual policy: if you’re staying fewer than four nights, they won’t clean your room, replace your towels, make your beds, or even take out the trash. You’re expected to leave your garbage out in the hallway along with everyone else’s or take it yourself to a dumpster on the street. As a result, be prepared to walk through hallways lined with trash bags from neighboring rooms.
This is definitely not the kind of experience I wanted for my family, and certainly not a place I would return to if I were trying to offer them a memorable and enjoyable stay.
Additionally, at check-in, the king-size bed I had selected was changed to two queen beds without explanation, and I was hit with unexpected charges for parking and hidden payment processing fees. This made the check-in process uncomfortable and disappointing.