The frontliner's staff have a good manner and their English language is good, it's help us who didn't fluent in Thai or Malay language. The hotel is surrounded by restaurant, laundry 24 hours, convenience store. Easy to reach the city center, tourism places, and Hatyai Junction Railway Station just 10 - 15 minutes by ordering Grab Car. May be the minus point is for the smoker guest because they have no choice for "Smoking Room" type. So, if you're smoker you only can smoke in front of the hotel or in car park area. But if you aren't smoker, it would be perfect! 👍