申請繳納旅遊稅，回覆緩慢……至今仍未收到。

房間浴室的供水管系統很差，經常堵塞，而且飯店早餐的飲料補充速度也很慢！

酒店位置相當不錯。房間一塵不染。

住宿舒適乾淨，但對家庭旅客來說還有進步空間。 我和家人於6月2日至4日入住了一間雙臥室高級客房。整體來說，我們非常滿意，尤其是房間的清潔程度。特別要稱讚客房服務團隊，他們做得非常出色！ 優點（一流的設施）： 房間設施非常實用，並配備了完整的洗衣烘乾機和廚房。 泳池設施乾淨，景色優美。 對管理層的建設性批評：作為一家以家庭為中心的酒店，以下幾個方面可以改進： 沒有坐浴盆：這對需要洗漱和清潔幼兒的家庭來說有點不方便。請考慮這一點。 走廊上沒有過濾水：對於經常需要沖泡牛奶的家庭來說有點不方便。在房間裡提供一個水壺肯定會更人性化。 浴缸只在主臥室：飯店或許可以根據客人的要求，在第二個浴室提供一個便攜式嬰兒浴盆。 兒童設施不足：房間內缺少遊戲室或玩具組/帳篷，實屬遺憾。 「兒童樂園」之類的設施無疑會提升家庭度假體驗。 結論：北海馨樂庭酒店潛力大，服務一流。若能對家庭基本設施進行一些改進，它必將成為北海地區首屈一指的度假選擇。

酒店不錯，他們甚至免費升級到了兩臥室公寓。

All is good experience stay in this hotel

Room and all facilities are great. Location a bit far from the city.

Place is great! Worth the penny! I think it will be better though to add more western food in your breakfast. Just a thought.

Arrived around 8 PM and the check-in was smooth. Got room on high floor as per requested. Nice view from room. Overall, it was a good business stay here.

Worth it and the rooftop pool.

First love of this brand started from Citadines Sydney. Then followed by Georgetown and Prai. I love it the moment I step into the front door of this hotel. Very hospitality by the team and greeted with a smile from Mr. Mong and other hotel members. Free flow coffee 24 hours is love. Walking distance to foodies. Definitely will come back again

It's my 4th time checking in here! Love it. This is my second home away from work and stress. All perfect! For sure I will come again. Staff were very friendly. Room very clean and complete facilities!