Jane
與伴侶同行
6.0
/10
13 幾週前評論
Expedia Group verified review
This is an elegant new hotel in a fabulous setting along the river. We were very excited to rest and recover there after the Inca Trail.
However, the vibe at this hotel is seriously off. It was almost empty (and it's a large hotel), and the staff were stiff and formal. We had to sign a waiver of liability for "flames coursing through the building" before we were shown to our large and comfortable room overlooking the river. We had heard good things about the restaurant, but again, it's a huge almost empty dining room, with odd seating where we were seated across the length of a table from each other - too far to comfortably converse. And the food was cold.
We also objected to what felt like extortion - the hotel is remote from town down a dirt road, and every time you try to leave the facility you must pay a fortune for a taxi that the hotel orders for you. For example, the taxi ride to the main road (about 2km) cost 25 soles, compared to 12 soles per person we paid for a two hour ride to Cusco in a colectivo. It's not so bad coming back from town where there is plenty of competition - we paid 6 soles for the tuktuk ride. But once you are at the hotel you are at their mercy. They seriously need to provide a free shuttle to the main road.
Likewise, the hotel charged us 50 soles per kilo of laundry, compared to the going rate of 8 soles per kilo in town. And then they sent the laundry into town with us in a tuktuk, for which we paid.
Beautiful hotel but unfriendly vibes.
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