The hotel was advertised as pet friendly on Expedia, charging £20 per stay for a dog. I was surprised to be messaged by the management a week before my stay (even though I've booked 3 weeks prior) informing me that I will be charged £30 per night for my dog. I'm glad to say they did honour the advert content and charged me £20 in the end. Another thing is: even though I've pre paid when I booked when I arrived they had problems retrieving my payment (via Expedia) and I was asked to come to the reception to show a proof of me paying. I haven't seen anyone else being treated like that and sadly I felt this might be due to fact that I am foreign in UK. The grounds are absolutely beautiful, as is the building. The room was small but clean and had a good bathroom. The bar staff was friendly and helpful.

Stayed in a recently renovated room (still had masking tape on the back of the bathroom door :-)) and was very nice until I took a shower in the morning and nearly flooded the place. The waste plug had become blocked and was spilling water over the edge of the shower tray. Spent 10 minutes blotting and ringing towels out Informed the lady on reception who seemed more interested in making sure my bar cheque from the night before was charged to my card so left without any appreciation for the hassle or any contrition

The hotel has been taken over by new management 5 weeks ago and they have building maintenance to do, which is on going, however, very discreet as it didn’t disturb our stay. The staff were lovely and the food was very good. I look forward to returning for another stay.

Lovely building, nice room and fantastic outdoor space, my dog loved the grounds! A few small touches would make it excellent: no where to hang a hand towel near the hand basin in the bathroom, no glasses for water, bedhead seemed too big. All very minor, apart from that lovely stay.

Very clean hotel, staff very friendly.