I will live here next time.

Staff is very friendly and helpful. The welcome drinks taste very good.

It is my bad experience as during check in, we can pay by cash. No toothbrush and toothpaste are provided and we need to spend more then £10 to buy in the gasoline station nearby. I think it is not stated when I made the reservation.

Reasonable price and good access to shop centre and public transport.

We had a good night's sleep in the comfortable bed. There was a lot of choice at breakfast and the staff were helpful when we were looking for things like teabags and salt and pepper. We ate in the bar on our last night and the asparagus risotto was really tasty. The bathroom is pretty small and not quite enough room between the toilet and the shower to towel dry after showering. There was plenty of handwash and shower gel in the dispensers. There's not much room to hang up clothes. We were there for 2 nights, which is probably the ideal length for a stay, unless you pack really light or don't mind keeping clothes in your luggage. It was a slight drawback having workmen outside the room on the scaffolding, as it impacted on our privacy. We were informed at check-in that building work was happening, but there was no information about it when we made the booking.

All good. Very friendly staff. I’d definitely stay here again.

The hotel is located in front of a huge shopping mall and very convenient. They gave us welcome drink and the front desk was more like a bar which may be fun for some people to enjoy night activities in the hotel. The room was very clean and spacious, and the breakfast was fine.

We've been coming here twice a month for a few years. New policy prevents my wife from checking in if she gets there before me. We were told building works commence at 8 and we had workman outside our window at 7. Didn't get discount for car park as hotel had IT issues

Schönes zentrales Hotel, leider Bauarbeiten an Fassade während des Aufenthalts.

Liked that it was close to cabot and within walking distance to many things. Did not like the scaffolding, entrance of the hotel was facing busy street making it hard to park/drive, really loved the staff and service.

Building work was going on.

Great rooms,upgraded when there was air condtioning problem before we even arrived. Many gluten free options for breakfast. Great dog hosts. Recommend very nice hotel. Very friendly staff.

Friendly and helpful staff

Nice and funky reception/ eating area. Bed and bathroom lovely and clean too.

We didn’t eat there so can’t comment on the food. The bed was very comfortable but don’t think it was the queen size that we ordered and paid for.

Very modern and clean however there’s some exterior work being done at present so the view out the windows isn’t fantastic. Staff were very friendly and welcoming.

Great stay, slept well. Nice friendly staff who provided a warm welcome. Not too noisy for a city ctr hotel. Comfortable beds. Stayed in room 146. Shower head wouldnt stay in position on the bracket. It kept sliding down (okay if you’re on the short side but not so much if you’re tall). Was also unable to get shampoo out of dispenser as the pump mechanism wasn’t working. Plug socket outside of bathroom which is located for hair dryer/mirror use is faulty. Unable to plug hairdryer in it as would not physically go in. Had to use plug not located by a mirror. All minor issues and generally a good stay

Hotel has a relaxed vibe and

Not a great first impression. The hotel is undergoing some construction work so the entire building is covered in scaffolding and netting. No mention of works at time of booking. Large pot plants outside were mostly dead and gave the hotel an uncared for feeling. Friendly check in staff. Woken up around 8am on the Saturday morning by construction work, so that wasn't great. Breakfast was OK, items kept running out and no one replenishing unless asked. Bed very comfortable and room clean.

Unfortunately it was a very noisy stay. We were staying on the second floor at the front of the hotel and could hear music thudding until midnight. The room on the whole was comfortable and clean. Just a shame about the noise.