飯店人員服務親切，房間也很乾淨

Good

Overall is good, it would be better if the hotel could provide a shuttle bus service.

這次訂了海景店，不過大部分海景被對面建築物遮擋。酒店房最高8樓，起碼要6樓以上才有機會不被遮擋。服務員態度不熱心。淋浴間及私人風呂的遮擋布半透明，總感覺有機會被人從對面建築物看到，私隱度嚴重不足。

Wonderful experience

Room was spacious!

Great little property, we were a little off season so the rooftop area wasn’t open. Our patio tub was lovely and the place is comfy and clean and easy walking distance to shops and testaurants

Very nice! So relaxing! Would come again!

あまり良くなかったです 眺めもイマイチ 食事も普通

フロントの外国人のスタッフがテキパキしていて、スムーズに対応してくれました。

配管の水の音がうるさかったです。

The 4th floor ocean view was amazing. The room is very modern and extremely comfortable. Twin beds were firm but not too hard. They can be pushed together. The mountain view also was unforgettable. The private onsen was so nice to have (I suggest extending the curtain for full surround privacy). Breakfast buffet was fabulous and 1hr was not enough time to eat all the delicious foods (one hour is all we get so dig in!)

とてもよかった また泊まりたい

Great location in seaside Atami. Easy to get to train station and shopping as well as ferries and rope way. Dining was a great option in hotel as we traveled in from the USA and it solved that piece for us. Staff was friendly and rooms were well appointed and comfortable.

食事も美味しいく　部屋も掃除が行き届いてて　いい旅になりました。また利用したいと 思います。

立地がよかった

部屋の露天風呂を楽しみに行きましたが、眺望は電柱と電線でした

The private onsen and a lovely place overall.

Nice room design, tidiness with friendly staff! Breakfast options are great.

Not sure this place was happy to have non Japanese traveler. I just felt unwanted. Although the older gentleman who was working when I checked in was awesome, he helped me with an early check-in one hour early. I was not allowed to use any of the facilities (pool or onsen) because of tattoos but I still had to pay onsen tax when checking out. I showed up to breakfast around nine and was told I couldn’t eat because they close at 9:30. It was buffet style, so I figured 30 minutes would be enough to have a quick breakfast. Also, a restaurant nearby would not let me eat because I did not speak Japanese. Atami was a beautiful town, but unfortunately, I don’t think I would return.