Very friendly and helpful staff. Excellent breakfast. Exceptional value for money

Clean & tidy room about 25 min walk from city centre or 15 min from Docks.

Plenty of available Free parking (either on road outside or car park opposite) Check in simple, no dramas. Room spacious, quiet and facing back. Breakfast to die for. Plentiful and cooked fresh to order using local butchers products. Staff friendly, helpful and welcoming throughout.

Hotel in the process of changing hands,only one staff , no evening meals or breakfast.Room not what i booked, bathroom required better cleaning. No milk or cup for tea.

Dårlig standard alt for dyrt i forhold til stabdard

The property is a public house which is not permanently staffed and opens 5 pm to 10 pm In evening. Check in advertised 4 pm to 10 pm but staff member arrived to unlock at 5.15 pm when there were also ten customers waiting to gain access. I was supplied with a key to gain access after 10 pm. I returned 11.15 pm and was conscious I was the only occupant in the large building overnight. Left very early at 7 am the following morning for work. Not able to formally checkout

The property had just been taken over, I am sure she will make it really good given time. It's an old building but in reasonable condition

This is a lovely place to stay. Staff welcoming and very happy to help if needed. Can not wait to stay again.

Warm welcome and good value facilities

tired rooms - strange odour in the hotel part of the building. I had a piece of sharp metal on the floor which found my foot in the night. left on the table as there were no overnight staff etc. I don't think the pub does any food as there was no mention of breakfast. There is a great Cafe opposite though ( Concorde) for an old school fry up great pub though - very busy and a rare wet focused pub loads of room and a decent beer garden/outdoor area which i'm sure gets very busy booked this after inputting hotels near to the Guild hall -which this is not ! ( not fault of the hotel though)

Great location and room was reasonably clean. Room very dated and smelled slightly. No housekeeping (room wasn't cleaned during stay). Sink in kitchen drained very slowly and toilet had very weak flush. Wasn't great value for the price

The property was good for an overnight stay We had a friendly welcome and the pub had a great atmosphere. The rooms were clean and tidy but could do with a little TLC

Rooms are a little dated and feel tired but was clean which is all that mattered. Beds were really comfortable and we had 2 lovely nights sleep. The pub downstairs serves lovely pub lunch which we had on 1st night then followed by a lovely breakfast the following morning plus we ended up having sunday lunch there too on our last day. The hosts were lovely and really welcoming they couldnt do enough for you . Location was ok as its a 10 min walk to the quay and docks and about 15 - 20 mins from city centre

Rooms are very poor, dirty and uninviting. Bathroom shower had black mould on the inside, toilet didn’t flush enough, light switch next to door didn’t work. Room and decor looked like something from the 50’. Free car parking was if you could find a place on the main road straight outside. Will not be returning.

Lovely staff, lovely food, rooms a little dated

lovely little pub with friendly atmosphere and delicious breakfast.

Very large double room with a double bed and sofa. Tea, coffee and bottled water in the room. Full english breakfast. Above what I expected for a budget hotel would stay here again.

exellent value for money will definately be back !

We arrived the hotel was about 9 pm. the first floor in hotel is a bar. there are many people drinking here. it is very jollification. After checked in, we joined them. the drinks is not expensive. this is a good chance for visitor to understand the local culture. however, we feel the other customers and Gloucester resident are not very friendly than other town.

Clean warm welcome