整體入住還不錯，如能有提供飲水機會更好，每天都要買水，水很重很不ok

Nice place, Big Room, very quiet

房間很大、舒適

It’s our 2nd time long stay in Kyoto and we selected this hotel since the location. We stayed 23 nights in this hotel. The checking lobby is at Kyoto station and there was free shuttles to bring us to the hotel. The hotel location, room style/size/cleaness/convenience are quite good, I can give 5 stars . But two thins are really bad that only deserve 1 star to me. One thing is hotel only offers one time cleaning during my 23 night stay , to me which is acceptable but I’m not enjoy this condition also think not reasonable. Another thing is the worst and extreme dangerous! I even doubted it violate public safety law policy or law : the hotel locked the window of patio, they told me it not allowed to enter patio and they need to locked the window physically. Then I found out if there is fire alert or something dangerous happens, we don’t have chance to escape from the patio window. We don’t have chance and I don’t know if the glass could be easily broken while urgency. This is extremely not put hotel guest safety and life into a good method to deal with neighborhood quiet requirement( not allowed to enter patio). The window lockdown is indeed an extremely violation of hotel guest , I serious recommend the hotel find the way to deal with this, this serious safety concern give the hotel 0 stars since they didn’t consider fire/urgent escape into a good way.

需要注意check in是在京都車站不是在住宿地點，入住前一天才收到通知沒注意所以多跑一趟，整體住宿環境很不錯雖然離車站有點距離，散步過去一下就到了

離市區近 交通方便 但是隔音不好 腳步聲明顯

房間非常大，兩個洗手間，晚上清靜，距離與商圈有一點點遠，但步行可到

房間很大，一張雙人床，一張沙發床，一間和室，雙洗手台，雙廁所，住起來真的很舒適，可惜洗衣機洗衣、乾燥功能是分開的，但浴室乾燥功能很優，比較可惜的是離地鐵有一段距離，另外，三個家庭一起check in，竟花了快一小時，實在有點太久

Nice but room layout not practical

Everything you need for a long stay and great location

今次一家四口住了3晚，房間非常整潔、乾淨，浴室寛敞，另外值得一讚是內有洗衣機，極之方便！ 唯一是位置放二条內街不太近車站，而且check in 的地方更是在另一所大厦，雖然酒店可安排免費穿梳車送到住的地方，但卻沒有回程車的安排，這樣對行李多的住客確實有點不便！總括來說，酒店都算滿意的。

Too much prohibition, cannot have a visitor

I had a very horrible experience with this hotel. Communication was terrible. I had booked the stay at this hotel a month in advance, I received confirmation that payment was made right away. On the day of, my family arrived at hotel in the afternoon. I was not able to get into the hotel. There was a phone number posted on the front I tried calling this number multiple times and could not get through. My grandparents and I waited for an hr with no place to sit. No cafe nearby either. I was finally able to get into the building when someone came out. Inside I found a phone that was able to reach the front desk Staff told me check in location was at a different area about 30-40 mins away. In the front of the hotel it states if checking in after hrs the hotel can provide a code to enter the room first and then go back to check in in the morning. I explained that I have 2 elderly and 8 luggage’s. Is it possible for them to provide the code for the room first my grandparents can stay there while I took the train back to the check in area. They told me no, they were not willing to accommodate for this need. But I had told them the stay for the 4 nights was already paid for in full but they refused. In the end had to book another hotel cause grandparents were not feeling well after long flight. Hotel refused to refund the money. They then called me and sent check in instructions the next day. No use at that time. Lied to expedia that they sent it prior to check in.

El espa io muy bien. Cuenta con una pequeña cocina, baño, aseo y lavadora. Es relativamente espacioso y muy adecuado para 3. Se podia comer tranquilamente, quizás no cocinar pero si suficiente para calentar el desayuno o hacerse un café. Recom3ndable. Único contra es que no se puede abrir el balcón para no hacer ruido.

helpful front desk

It is an apt style so, we love that there’s a mini kitchen, fridge, microwave , washer and dryer (there’s an instruction on how to dry clothes inside the bathroom and a button to press -cool! Read their manual) the toilet is separate from the shower so it’s very good esp for our family of 4. Not a lot of dining options nearby but this wasn’t a problem to us, they’re all walkable anyway. We love Resi and when we come back, we’ll try other Resi Stays.

We stayed in the Japanese style suite. Great amount of space for a family of four. The shower room converts into a clothes dryer, which was amazing to me. Two private toilets and a small kitchen. Safe and key required to access premises. Highly recommended.

Spacious with kitchen and washing machine, so great if travelling with a family. Could have been cleaner, by Japanese standards, but maybe my standards just got skewed by the other pristine hotels I stayed at during my time in Japan though .

Very quiet area. Many restaurants nearby that don't show up on google maps. It is a little bit of a walk to the subway lines. A/C worked good. It had two toilets which was nice and a kitchen.

Quiet area but close enough to convenience stores and restaurants. Bathroom dryer tricky at first but it was fine. Staff very responsive whenever we needed something. Clean and spacious (in terms of Japanese hotels).