Beautiful property with a great location, close to the island, rooms are very comfortable and clean.

Friendly staffing to welcome guest coming in and easy to check in nice places to stay with the family comfortable beds and great breakfast

Really enjoyed our stay, will stay again

Very nice place!

Clean great service great breakfast

What a fantastic stay! The room was spacious, very clean, and modern, with a fully equipped kitchen that made our visit even more comfortable. We absolutely loved our time here and will definitely book again for our next trip! The breakfast was excellent, with plenty of seating available in the lobby to enjoy it comfortably. The location is also a major plus, conveniently situated near US-321, directly across from The Island in Pigeon Forge, and just a short drive to Gatlinburg. Highly recommend this property for anyone visiting the area!

Beautiful and clean property. Friendly staff.

The staff was very friendly. Our room was clean, the bed was just ok comfortable wise. We had a great view. The breakfast was a typical hotel breakfast, nothing great. The hotel was very clean inside and out. We were at the pool every day. On the day before we left, I was injured while at the pool. A wind gust caught the umbrella and it came out of the table and turned sideways and luckily it was stopped by the light pole. It did hit my hand but certainly could’ve been worse. I have yet to hear from management about the incident. I would love to book another stay here. There was another thing that was a concern. They only have 4 luggage carts for the entire hotel. Myself and 3 others waited in the lobby for one of the carts to return, we all left without one. Please get more luggage carts!!!

We had a wonderful time!

Perfect,room spacius,staff friedly and near everything dinning ,shopping and restaurants.

The facility is new and clean. The breakfast was good and varied each day while we were there. The staff was friendly and welcoming when we arrived. A major complaint we have with the hotel is there is no covered area to unload your luggage when arriving at or departing from the hotel. When we arrived it was pouring rain and everything we had with us got soaked. A very poor design for a hotel in our opinion. For this reason alone, I would probably pick another property in the future. For a new hotel, there were some finishing touches to construction that were not complete. For example, there were obvious gaps between our sink and the wall. I'm assuming they will not be finished, but cannot comment as to whether or not that is the case. A final complaint is the safety latch on our door would not work. It was as if it was welded shut. No, we do not depend on it entirely for safety, but others may. We notified hotel staff upon our departure. If you are looking for a basic, clean place to stay, We would recommend.

Lovely property, right across the street from The Island (with views of the wheel and all the holiday lights) and easy access to the parkway with lots of dining and entertainment options. Love having a kitchen in the room, and the included breakfast was fantastic with enough options to satisfy anyone. I would definitely stay again when in the area!

The room was amazingly quiet. We didn't hear guest in the adjacent rooms. The front desk staff is very friendly. The only negative was the bathroom floor was dirty. Clearly the cleaning staff doesn't mop the bathroom floor between each guest.

Great room and service

It was a great place to stay

Great location, with a great view of the mountains. Newer hotel, clean, with good free breakfast. We really enjoyed the outdoor pool/hottub. Drove from Canada and felt comfortable.

The hotel was very clean and the bed was so comfortable. The breakfast buffet was very good but kept repeating the menu every 2 days. It was very close to pigeon island so that was a excellent choice for us.

Worst room I've ever stayed in. Asked for a mountain view and got a view of a concrete wall. Stayed here because of the location for the jeep invasion. Expected to be able to look out our window and see jeeps not a concrete wall. Will not stay here again.

It was clean and nice . Our room was like an apartment, minus washer and dryer. Equipped with full size refrigerator and small cooking stove . Overpriced for what it is .

Dirty room