Great hotel - very clean, awesome breakfast, friendly and accommodating staff. They were truly committed to providing an outstanding guest experience.

Great

Our go-to pet-friendly stay for Austin/Leander visits. Plenty of pet stations and greenscape. Staff trained and helpful. Property very well maintained inside and out. Good value, too.

Will NOT stay here again, maybe get over the worn out bed, but the smell is a deal breaker!! Lobby is well appointed, plenty of luggage carts, very friendly & welcoming young lady at the reception desk (it smells amazing). Common areas are clean, including halls & elevators. Coffee (lobby) is good and appears to be replenished with a fresh batch regularly. The room is disappointing. The overwhelming smell of animal is impossible to ignore. Air freshener not an available option, went to store & bought some. After spraying & placing a freshener (gel form) in the room, the pet smell (somewhat like wet dog) had dissipated, however still present. It is a pet friendly hotel, our prior experiences staying in such a facility we never encountered this. Perhaps defining the rooms as “pet” or “no pet” option would help. The linens & pillows were very good, unfortunately, the bed itself was not. It was at its end of life, we “sunk” as we slept & it’s a bit lumpy. Note the cleanliness of the room did not match the odor, the room & bath are clean. Shower is good. Average pressure, nice & hot, we appreciate they have separate shampoo & conditioner rather than a single bottle combination that too many budget friendly hotels providing. Appreciate the Kurig machine. No microwave in the breakfast area to heat muffins, etc. otherwise the breakfast was fine, sufficient selection that you should find something to satisfy.

Pool was small and all day in the shade. The laundry facilities were not in operation. The dryer did not work. But staff was very accommodating offering to wash and dry for no charge which was nice. Room was clean and comfortable.

Very clean, spacious rooms near lots of shopping and dining

TV need updates and offer Netflix eta streaming

location work well

Everything was good!

Clean and friendly. Nice area

Brand new hotel with a great layout and staff. The pool is not particularly appealing but otherwise the rest of the property is very nice. The staff was very nice and went so far as to dry a load of clothes for us as the dryer was out of service in the wash room. They also called to tell us fresh cookies were out!

There were fighting above my room at 4am no one from management followed up on this with me the next day. Elevators and WiFi was down. They need help with customer service and learning how to help people. They offered to move my room on the day I checked out. Lights in room wasn’t working

3 time

The hotel was nice but the breakfast was not as great as reviews stated. The buffet was just average. The potatoes and sausage were both cold. No decaff coffee until I asked for it. I hope you can do better. Also the room layout was modern and great but there was not enough trash receptacles.

Kind thoughtful staff. Clean comfortable room.

It’s nice and clean!

The pillows were very cheap. Stacked up 3 and still went flat. Very uncomfortable.. Made for a restless night and a tired morning. The both of had the same experience. She used the pillow from the couch which helped but still not very comfortable.

Staff was excellent throughout my stay.

When you forst walk through the doors you smell the great welcoming clean smell. Clean, beautiful well kept property with 100% 10 excellent staff and service. Wish the breakfast had more vegan options and cut fruit or fruit topping for the waffles. But Highly recommend this hotel.

Beautiful walking path starting at facility that leads to a museum shopping close by and good breakfast nice staff