Cleaner room and better bed

The staff were absolutely outstanding, professional, polite, helpful, went the extra mile and always had a smile x

The property was lovely and clean. Perfect for a night away.

The only thing I can say that was not good is that we happened to pick a day to stay there that there was a carnival which made it inconvenient to eat out since all the local pubs and restaurants were closed and parking was non existent. It would have been nice to have known before booking our stay we would have chosen a different day.

Room was very dark, difficult to find hotel no sinage, no parking. Restaurant was closed so had to eat out, very noisy party and my

The rooms are very different to anything I have stayed in before, very quirky decor. When we arrived we did struggle to park as it's only on street parking.

Cool room and great restaurants in hotel. Nice outdoor area. Gym is used for PT sessions at the busiest times so not ideal for hotel guests to use. The sockets in the room and some of the fixings in need of repair and tired. Bed too firm and the room was too dark overall

The staff at check in were extremely helpful and frie dly. The room was clean and very dark, although there was plenty of lighting, it was subdued. It was impractical having to walk all the way round the bed to wash your hands after using the toilet. Having a small sink in with the toilet would have been more convenient and sanitary.

It was nice bit dark and dingy but it was definitely a good stay shame there was no late check out unless you paid and also the bar staff seemed quite rude when we returned to use the pool Like kept questioning us if we staying in the hotel. Only to find there was no steam room and the pool was ice cold with no changing area. I would give it a overall 7/10

Tbh I didn’t use the hotel side I was only in the room over night. The room was amazing and it was only one of the lower end rooms. The only issue really was the shower tap wasn’t the best to operate and the shower head didn’t fit well due to having a new pipe which didn’t hold very well in the clip so the shower head was very lose. But apart from that it was a perfect stay.

Lovely stay. We stayed in a decadent room which was large and spacious with an outdoor patio area. There was a ‘show kitchen’ which was odd but all in all the room was as expected. The bathroom was large. Instructions on how to use the above rain style shower would have been good and our bathroom bin was not emptied from the previous occupants. Other than that we had a relaxing and enjoyable stay.

Not very clean, cleaners definitely need to clean rooms properly

Struggled to full stand in the bedroom as far as I'm aware it didn't mention this room was on a slope, both me and my partner are tallish but didn't expect to have to duck our whole time in the room

Amazing

We only booked because we wanted to be close to a restaurant we were going to. This meant we didn’t take advantage of restaurant, pool or gym. Parking is free but you have to drive around the town until you find a space so not ideal. The rooms are also spread out over three separate buildings. We were over the road from reception but if you need anything, the very friendly staff bring it over to you.little tip Bring your own tea & coffee. We chose a snug room , our friends who are quite tall were moved to a comfort as they were told that the room would be too small. Our room was extremely small , tiny wardrobe with 2 hangers, no shelf in the shower to put wash bag & nowhere to put your case. The double sized bed was comfortable at least. I know it’s advertised as opulent & quirky but the quirkiness soon wears off , the room was very dark, with black studded walls & velvet ceiling & curtains. Air conditioning was noisy so had to turn that off & the room became very hot. Unfortunately this hotel didn’t suit us at all but I’m sure if you’re going to use all the amenities & you want something VERY different then you might enjoy it

Rooms were amazing bed was very comfy and the staff were very helpful. Lovely area and loads of food options highly recommend for a romantic get away!

This is our third visit to The Crazy Bear, but has now, I have been informed by the staff changed ownership and sadly it is not the place it used to be. The only area now to sit, chat and drink in is in the bar....gone are the cosy Moroccan styled areas inside the building. The pool area has also been changed. The day beds have gone, and now has no character. We have stayed in the decadent rooms, the slightly smaller rooms as well, but this time opted for the snug room. Oh my goodness, far too small, i would definitely not recommend. The staff are all friendly, but the ambience/atmosphere has left the building with the previous owners. Now it seems all about maximum dining area. The quirkiness of The Crazy Bear has gone, and sadly we would not return again.

Yes

Very very small confided space. Not for those who want space to get ready and relax in their room.

Absolutely loved our stay at the crazy bear. Staff were wonderful. Hotel was fabulous and we went to the Thai restaurant and the food was great. The whole stay was fabulous. Planning our next visit soon. Thank you for a great weekend ☺️