The airconditioning was broken during high 20’s temperatures, the apartment felt like a dream Room. which I then spent 2 days communicating with the apartment staff to get fixed. In the end they said they couldn’t fix it so I said we need to move as cannot stay a week like that, and that id like to get a refund for the time not used and for not having aircon. I am still waiting for the manager to respond, and they told me that by law they can take up to 14 days to reply to me. What a lame attitude and unpleasant holiday experience. Go somewhere where there care more about their customers. I’m still waiting for their previous manager to respond and give us a refund

Yatak

Do not recommend. While the price, condition, and location were good, I would recommend against staying here. We literally saw no one at this hotel - no other guests, no one that works there, it was even dark in the stairs. Creepy. We stayed 4 days, no fresh towels, no trash collection, and no one to ask for assistance. Just dark halls and an empty building. We also had a problem with our reservation, it took nearly 2 days to reach a manager via text messages and he was of no help. Yes, it was reasonably priced and the room was nice enough, but would definitely not recommend.

Great hotel and location. Would have liked better quality of towels.

Lägenhet på bra och centralt läge mitt i Gamla stan. Rymlig lägenhet men tyvärr saknade det lilla extra, t.ex. ett större kylskåp, diskmaskin för att tvätta disken (glas och bestick finns i lägenheten), helkroppsspegel och avställningsytor eller någonstans att vika undan kläderna. Även takterrassen kunde inredas lite mysigare för att skapa större trivsel. Annars fin inredning med en lyxig känsla.

Vrey centric location, great communication. Spacious place.

The location is excellent and our apartment comfortable. However the apartment had repair issues that need to be addressed.1.One of the TVs was inoperable, and 2. The tub had a plumbing issue whree

Bra läge mitt i gamla stan. Det var en fräsch och fin lägenhet som var välstädad. Vi bodde nio personer i lägenheten (fanns 10 sängplatser) och det var tufft med bara ett badrum. Det fanns ingen köksdel alls, utan bara ett skåp med te och kaffe. Det hade varit bra med åtminstone en vattenkran och vask. Vi fick diska tallrikar, bestick och glas inne på toaletten och hämta vatten till kaffe och te. Det fanns inga dörrar mellan rummen så det blev lite lyhört att sova så många tillsammans. Den lilla bäddsoffan som var i mitten av lägenheten var väldigt obekväm och huvuddelen gick inte att fälla ner ordentligt. Nu sov bara en person där, men två vuxna i den lilla soffan vore nästan omöjligt. Det var enkelt att komma i kontakt med personal via telefon och när vi behövde påfyllning av kaffe och toapapper så åtgärdades det jättesnabbt. Lägenheten var jättefin och vi kommer gärna tillbaka men då delar vi hellre upp oss i två mindre lägenheter. Takterrassen var trevlig att sitta på.

Lovely property but a bit 'stuffy'. Great location!

Amazing location. Beautiful large flat with great breakfast and coffee two steps from front door. Lovely large windows that we had open all night for a fresh breeze. We loved hearing the sound of the horses footsteps go by on the main road. The only con would be to have a second bathroom or a sink. There were 5 of us and sometimes we had to wait to get in the bathroom. I would highly recommend this place and stay again.

Conveniently located inside old town, however, only accessible by foot. Bathtub was exactly what i needed after all the exploration. Great soundproofing from outside.

Great stay in Krakow. Apartment was lovely and clean, well maintained and the heated floors were an added bonus. Great location, only a few minutes walk to the main square.

The room was beautiful, looked exactly like the pictures. The staff were so friendly and the location was excellent. Everything was within walking distance, I don’t have a bad thing to say about the place. I would definitely recommend it to anyone.

Excellent location

We had really good experience!

The apartment was realllly nice. Everything met my expectations. Very kind and helpful staff, close to the main Square. I highly recommend it.

The bedroom apartment is really nice, has almost everything: good location, is ample, shops near by, the attractions walkable distance. I didn't give 5 because the bathroom has a strong smell I think for the drains, and I think if they add a microwave it'll be a plus. The personal was mostly very helpful and gente except for one lady. Overall the hote is good

Mi opinión no es sobre este alojamiento ya que en último momento nos lo cambiaron y nos metieron a un apartamento (estaba bien pero no era lo que habiamos elejido.