horrible, ni pudimos tener estancia en este hotel, aun teniendo una reserva desde enero y estamos en julio. Al llegar la recepcionista, siendo poco amable nos dice que no existe tal reserva, ya que han cambiado de empresa, sin dar ninguna respuesta nos vimos 3 personas en un país que no era el nuestro sin hotel a la 10 de la noche. Ni disculpas recibimos ni ninguna explicación del porqué, pésimo servicio

Unsafe locks, homeless and drugs around the property. We paid over the money booked and we hope reimbursement according the 93 dollar for 3 rooms

The hotel over charge 128.952 COP They refused take the reservation with Expedia because the new administration doesn’t have contracts with Expedia due new owner. We discussed about it because I travel a lot and use Expedia long time ago for travel cars and stay. After long trip we decided pay for the time they charged but the chamber of commerce of Colombia and the tourist department have regulations for business also here USA Expedia with BBB and customer relations. I was very disappointed with the service also. A room linking water from the AC. The lock unsafe reported and wasn’t fixed. Picture added of they charged to my card

Buona posizione, un po rumorosa oltre che degli ospiti anche del personale cha parlavano a voce alta alle 6 di mattina, nessuna pulizia fatta in 4 notti di pernottamento

Hotel mit öffentlicher Rooftop Bar. Und der Weg zur Bar führt an den Zimmern vorbei. Über die Papierdicke von Türen in Kolumbien müssen wir nicht reden. Ich habe manches betrunkene Gespräch mitgehört... Die 20 jährigen haben die gleichen Sorgen wie ich vor 20 jahren...

Precio cómodo pero no esperen mucho

.

Las instalaciones del agua caliente no funcionaron los primeros 3 días.

Deberían tenerlo cerrado hasta que terminen la Contrucion es muy molestoso el ruido y el ambiente de polvo

The Hotel PROPERTY WAS UNDER COSTRUCTION WHILE BOOKING CUSTOMER

The staff at the hotel are friendly and helpful

Basic hotel. It was clean and comfortable and wifi was fast. Very close to action, but can get noisy with loud music from the downstair restaurant which is not a problem as they dont play loud late at night. Big complaints are can't check in early. Had to wait till 3pm even though the room was available. Had a long travel day and it would've been be nice to freshen up instead of waiting. Would also be willing to pay extra but seems early check in was not an option. I also had stained towels and no toiletries in the bathroom. Also note thay the room can get hot during the day even with AC. Check in lady was pleasant and nice. Also don't book tours with them, if you are not a Spanish speaker. Tours offers are in spanish only. Tour company was great but didnt had a clue what was going on and may have charged more than it should be.

It was quiet with good service

The surrounding area is filled with people living on the street

So i checked in the first night and was asked to pay the entire stay upon arrival. Going into the room the first thing I noticed was the shower never gets hot. I send a message to front desk and they say you have to wait a while. It was late and I just went to bed. I did let the water run for 15 min. The next day when I came back to the room, shower was still cold. I asked the front desk to look into it. They couldnt fix it and asked "isnt the water not too cold". I was basically asked to use regular 70 degrees F water. By the way no free bottled water as advertised. Also I asked for 1 hour late check out and when i came back had to pay more than the advertised rate by number of late checkout hours. Rude and saw a lot of attitude when I asked questions. Gave the worst exchange rate possible for USD.

Localizacion buena y atencion persona. No me gusto lo abandonado de la planta fisica y lobby.

IN ENGLISH BELOW: En general, este es un hotel que consideraría "de combate". Apropiado para quienes desean tener un sitio donde llegar a dormir, pero que vayan viajando muy ligeros, casi que con una mochila. La zona tiene el publico tipico de un area de rumba, tanto de dia, como de noche, pero no hay sensacion de inseguridad. El cuarto era increiblemente pequeño, sin un closet o sitio para colgar ropa, y un televisor pequeño que finalmente use para colgar mis camisas. Adicionalmente, note que no existe la insonorizacion, mi vecino de corredor ronco, y se sentia claramente en la habitacion, igualmente cuando hablaban en el lobby, se oia perfectamente. No ayuda si se quiere tranquilidad. No habia ruido de la calle. Los amenities, apenas lo necesario, un jabon pequeñito, una toalla diminuta, y se suponia que la mia era habitacion para 2. No habia extractor de olores en el baño. No existe servicio de comida, desayuno, o por lo menos no lo vi, aunque hay restaurantes cerca. Overall, I would consider it more like a hostel, appropriate for those who want to have a place to sleep but are traveling very lightly, with a backpack. The area has the typical public of a nightlife area, but there is no feeling of insecurity. The room was tiny, with no place to hang clothes. There is no soundproofing, but there was no noise from the street. The amenities were a tiny soap, and a tiny towel and mine was supposed to be a room for 2.

Los unico que no me gusto q8e no pude usar la tv

Great location close everything the Lleras park few blocks el poblado park restaurants bars etc The property doesn’t have any closet or chest to hang or put your personal items but the customer service is really good. The front desk guys outstanding service and the same with the kitchen staff.👏👏