The staff is very accommodating. Every request is taken care of swiftly. The location is near to bus stop, but need to walk further to the MRT station. It is located between two MRT stations, Kallang & Aljunied, about 700 m to 800 m to both stations. I took the bus to the station because I carry luggage, but the bus stop at Kallang MRT station is just in front of the station. For Aljunied bus stop need to walk a bit. Overall, I am satisfied with the hotel. Didn't opt for breakfast, so cannot comment on the breakfast, but there is a mamak restaurant in front of the hotel. Very convenient.