Great location friendly staff and generally clean room but they didn’t change the bedding at all during our 3 nights stay. I dropped the alarm on the floor but it’s been in the same location all 3 days so no one’s even doing the proper cleaning

非常棒的體驗

good service n excellent area

Great hotel

Would stay here again.

Can’t fault our second stay, immaculate in every aspect especially the service, staff, room and food.

Location is perfect

Modern and clean. Rooms have up to date technology and automations (the blinds and lights open and turn on upon arrival). You will not regret staying here. Tons of shopping and food just a few steps away. Easily the best place to stay in Auckland proper.

Brand new with good services

Very clean and comfortable. Loved our stay. Bed so comfortable. Immaculate! Luxury hotel!!!

Beautiful, clean, comfortable hotel. One of the best hotels we have stayed at. Everything was amazing. Even the soaps provided was top tier. The bedsheets were thick, clean and comfortable. The towels were clean and thick. Really enjoyed our wonderful stay. Stayed here twice and was amazing both times. My kids loved it too. Very clean!!! Staff was all very kind and welcoming.

Beautiful hotel, amazing restaurant, great location!

Beautiful rooms, great location

Amazing hotel, fantastic location, the rooms are beautiful and the staff extremely friendly, professional, cannot recommend it more. Will absolutely be returning on my next Auckland visit.

Exceptional in every way. Service is impeccable. Staff are incredibly helpful. The view is wonderful. Wifi is excellent. Pillows and bed are dreamy. We’ll never stay anywhere else in Auckland again. Thank you.

Well located for shopping and viaduct- to catch the ferry. The staff were great and attentive, very accomodating. Breakfast offerings were delicious to satisfy different dietary requirements. I absolutely will stay here again.

Best location for anyone embarking on a cruise from Auckland. Worth coming in 3-4 days ahead of time. Location is awesome! Definitely worth a second stay anytime I’m in town!

Lovely, clean, comfortable hotel, with a superb location on the harbor

We were "upgraded" to a king room that had a very strange and steep ramp to the bathroom i stead of a step up, causing it to feel a but like a fun house. And there was a very large window to the bathroom right beside the bed. The window could be made frosty but always let through light so when my husband would get up in the night to pee, the whole bedroom would light up with bright light, waking me up each time. The restaurant was a bit of a disappointment for the mains. Our stay was overall ok

We stayed in the Doha, Qatar, Intercontinental hotel in February 2025 and were very pleased with our stay, apart from a very bad check in experience. We then decided to stay in another Intercontinental, this time in Auckland. Generally the Auckland Intercontinental was very good except for the room AC not working properly, ended up have 5 extremely uncomfortable nights in a lovely room. We complained about this issue to the front desk, on two separate occasions but the AC was not fixed. We really think someone needs to carefully check the above AC issues.