Our first impression was not good but after 2 nights we felt we would be back. Next time I'll bring duvets, electric kettle and tea bags/ groceries (there is a photo of a non-existant dining room on their website). The good features, like good location, spacious room, new bathrobes, pool, hot tub, sauna and reasonable price outweight the shabbiness of the property. It is a historical building but poorly maintained. The staff was consistently polite in dealing with issues. I didn't try any spa services.