非常好

地理位置很好，鄰近車站，也近Gornergrat Railway車站，我們住的房間有2個洗手間，非常適合4人入住，酒店沒有冷氣，因為fresh air，不過溫度是可以的，不知道夏天是不是也沒有冷氣。天氣好的話，房間是可以看到Matterhorn。

I really enjoy the time in this hotel, nice service and good location, the breakfast is awesome as well.

Near the Sunnegga valley station and the river, very comfortable.

Hotel location is good, staff services also great

The hotel is very comfortable. The decoration makes you feel at home. The room is clean and plenty of space. At the basement, there is a spa for free. It is very clean and I enjoy the spa very much. The staff are very friendly and helpful. Breakfast is delicious and various choices. 10 mins walk from the train station. You may ask for free shuttle from train station to the hotel. This hotel is highly recommended.

The staffs are friendly and helpful. Very good position

Well decorated room. I can see Matterhorn from the balcony.Ten-minute walk from railway station , but there is shuttle bus provided by hotel. Very good service. All staffs are helpful and polite. The breakfast is fabulous.

直接可以看到Matterhorn ，早餐很好吃，地點佳，飯店服務好！值得推薦

Room is very small! Small space to walk around the bed

The hotel had great lighting. It had great robes for the cold weather

El hotel tiene una vista hermoso a la montaña

Amazing views and excellent customer service. Rooms were very nice.

It's close to the station and the Japanese Bridge, and you can see the Matterhorn from your room.

Hotel maravilhoso. Nota 10 em tudo. Recomendo.

マウンテンビューの部屋は最高です。駅からも至近。

I had a wonderful stay at Zermama! In all my travels, I’ve never chosen to dine at a hotel for my entire stay but the food here was so delicious, I couldn’t resist. The gentleman at the front desk was very helpful and welcoming, and the gentleman assisting during breakfast was exceptionally kind. I also enjoyed celebrating my honeymoon at your hote it made the experience even more special. I will definitely be back!

Will stay here every time I am in Zermatt.

Es un excelente hotel, muy bonito cómodo y muy bien ubicado. El restaurante es muy bueno.

There was a broken chair on the patio and I assumed they knew about it since it was broken when we arrived. Noticed it the first time we sat on it. The hotel had the nerve to charge me over $80 for it. We booked 2 suites for our stay and ate numerous meals/drinks at the hotel. They did not treat us right.