I had nothing activities scheduled on the days I went.The food was too little.There was a scheduled and base on the scheduled when i was able to enter there was only snacks until late dinner.When dinner came it wasn't enough food for .my party.Lunch the next day was great,but it was my last meal before exiting.Some of the food was spoiled.I did show the staff and it was changed.The bathroom maintenance was not working and the bathroom was overflowing. I was not satisfied and tik-tok and pictures don't match the place.

They need more employees Update the place Clean the room have mold Better buffet

They dont have alot a food is limited the bathroom have mold the property look old nothing like the said in the internet

Falta de agua caliente en la ducha y baño el dia sabado...

Estuvola habitación muy bien

Comida 10/10 Servicio 10/10 Bebidas 10/10 Actividades 8/10 Instalaciónes 9/10 En general estuvo todo bien muchas gracias

Beach location

Es terrible que no se pueda descansar, viernes y sábado musica alto volumen hasta más de las 3 de la mañana en una discoteca al aire libre al lado del hotel

Bonita la propiedad. El problema es que venden eventos hasta las 3am y no hay como dormir por el ruido.

Excellent stay. Very nice property; among the best in Playas.

The property needs to be better take off, the lock of my room didn't work, since it was lose, this happend to me twice, they where very friendly and fix it but still is an inconvinience, the tv didn't work in the whole hotel due to lack of signal. The bathroom light one was out. The Hotel is nice but the needs to be taken care. The breakfast buffet was very poor, the bread was so hard that It looks like it was heated for to long. The juice was good, the eggs ok, in general for a hotel that is on the beach and is supposed to be the best the food in the breakfas was not good.

This was very disappointing! The place is overpriced considering that there is not entertainment at all. The place is extremely overpriced. Consider other options since this place does lack of amenities and adult entertainment.

Everything cleaned fast service the employes do great job

Había leído buenos comentarios y espera más, no solo de la comida (cara para la calidad y poca variedad) y en general del establecimiento. Áreas comunales merecen mejor mantenimiento y pintura y más que nada una supervisión del personal encargado. El personal de recepción muy amable y servicial. La habitación cómoda y limpia, excepto la cortina de la ventana principal. Por el precio alto de la habitación uno espero algo MEJOR

Me encantó todas las instalaciones y la amabilidad del personal a cargo, excelente servicio, estuvo de acuerdo a las espectativas que fueron necesarias para mi familia y para mi, la comida excelente, recomiendo este lugar para pasar en familia.

Me gusto el acceso, amplio parqueo, acceso a la playa, piscinas, gimnasio. El internet no se porque pero la señal se iba a cada momento y la señal wifi mala, mejorar y poner atención en la limpieza de la playa.

EXCELENTE UBICACIÓN. PRIVACIDAD. MUY BIEN EL SPA. Y LA COMIDA DELICIOSA. SE DEBERÍA IMPLEMENTAR MEJOR EL SERVICIO EN LA PLAYA. POR LO DEMAS MUY BUENO.

Upon arrival, the front desk clearly checked if we had booked with Hotels.com and then proceeded to give us the worst room possible: peeling headboard, no chair to sit on, two bath towels for 3 people and no hand towels.....the food was inedible. We eventually did change rooms after quite a hassle with no compensation or recognition of their error in assigning us such a terrible room. The beach all around is dirty and the sea, although beautiful, is far too dangerous to swim in. Overall, we were extremely disappointed in this this location and hotel for the very expensive cost (almost $900 CDN for 2 nights and food). Would not reccommend this place at all.

Muy bien, excelente experiencia!

Mis hijos y yo la pasamos muy bien y muy consentidos. La habitacion doble es grande y el baño amplio, las instalaciones estan diseñadas para el descanso y la diversion de niños y mayores.