Perfect breakfast.

服务真的令人超级惊喜 本次入住行政楼层 安睡楼层床非常舒服！坐拥兰州无敌夜景 距离所有旅游景点也不远 周边好吃的非常多 很多是兰州本地人实名认证 早餐大堂有个男的经理忘记问名字了非常有眼力劲看见我端不了兰州拉面直接给我送到餐位上 可以打包咖啡特别赞 礼宾部的帅哥们不仅帅 服务也很到位 是酒店第一的门面担当有个实习生叫朱凯给我留下了深刻印象 微笑服务 眼里有活 下次入住还会首选皇冠假日酒店

位置很不错，河景房景觀真的好，裝修有點老式了，但維護還可以的，不過在17樓淋浴間竟然地下水道會返味，這點大打折扣了

I booked on hotels.com at 756HKD per night vs trips.com offered 330RMB (half of the price I paid). Hot water in the shower didn’t work well. The hotel said it was because there were too many guests on the same floor… there was nobody at the main door helping you with taxi. Surprisingly bad experience

酒店地理位置方便 服務人員親切 酒店性價比高

酒店環境很好 酒店人員親切 服務到位

套房的面積很大 服務人員親切 入住體驗好

地點景色很優 可以看到黃河

不错，我是去旅行，感觉很好，推荐！

房間設備好, 乾淨舒適。 服務人員親切有禮貎。 近貿易展覽中心近, 地理位置好。 可直接由房間窗戶看見黃河景色, 尤其是落日, 真的很美。 有停車站, 方便友人來訪。

作为spg白金 hyatt 钻石的 真的想吐槽一下酒店业主！酒店位于会展中心还是音乐听旁边 ，停车场不收费 导致住客根本没地方停 门童非常差 说我们不管 你自己找车位。后来发货了 前厅经理出来道歉 说得也很好 才帮忙解决停车问题 。客流量大就收费好吗！

清洁和早餐丰富美味.

景色優美，客房乾淨舒適，服務人員親切、熱心，非常喜歡！但網路太不給力了，希望能有所改善！

1. 个人於3/28日入住，但房间温度过高，始终显示28,29度，热的面红耳赤，对房间内空调进行调适，不起作用无法降温。後请饭店人员入房察看，饭店人员回答这是中央空调，没办法。说我订的是河景房西晒，不然换非河景房试试，那个人当初订河景房是订辛酸的吗？对这样的设施和处理方法相当失望。 2. 冰箱不冰。在室内已经很热的情形下，还遇到这样的状况，个人十分无语。 3. 总体来说，房间舒适度对不起这个价。

酒店在黄河北岸，从机场过来不用进城。员工很热情。旁边是大剧院，到市中心或省博还有些距离。酒店早餐很丰盛。如果说到不足，淋浴位置的地板有些松动，健身房设施少了点。nice staff and good facilities. not close to downtown. will stay next time.

Room with good river view

I bragged to my friends that I spent 3 days at a nice hotel by the Yellow River. The room was spacious and clean, and the service was good. I was satisfied because there were many kinds of breakfast. I used the bar after dinner and I was impressed by the kindness of the waitress. However, I had no choice but to use a taxi to get out of town, so that was a shame. But the staff call a taxi quickly I didn't have any difficulties. Even if I went back to Lanzhou I will be using the Crown Plaza Hotel.

The property overall was very nice. However, even if you request and receive a non-smoking room guests are permitted to smoke on your floor. There are ashtrays near the elevator that are used. The smoke smell will certainly leak into your room a bit. We paid for the breakfast through our Expedia booking upfront. However, every morning at the breakfast I was the only one out of our large travel group of 31 (who are mainly of Chinese origin but not living in China) who got hassled every morning to pay. I couldn’t help, but wonder if it was because I am only part Chinese and don’t present as Asian to most. The last breakfast was quite embarrassing in the way that I was treated. But that said we had a really good experience with our room service person for dinner one night. Also, we had hot pot one evening in the hotel restaurant, which we enjoyed and were told we were going to be given a small discount for a reason I am not sure of. I probably would not stay here again given the smoke smell, the distance from night markets, and the breakfast hassle every morning to double pay.

Lanzhou is the land of smokers and the hotel does little to control people who choose to smoke in the lobby, the elevators, the rooms. Great hotel but just can’t get away from the smoke.

Nice