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在這裡住得很愉快。唯一美中不足的是沒有烤麵包機！這區域非常時尚潮流，生活所需一應俱全。步行10分鐘即可到達地鐵站。晚上房間俯瞰停車場，有點吵，但沒什麼大礙！下次還會入住！謝謝！

Had a wonderful stay here. Just missing a toaster! A very cool and hip area with everything you need. 10 min walk to MRT. A little noisy at night as room overlooked carpark but nothing of real concern! Would stay again! Thank you

Dear Esteemed Guest, Thank you very much for your kind review! We are delighted to hear that you had a wonderful stay with us, and that you enjoyed the vibrant surroundings of our location. We also appreciate your feedback regarding the toaster and we understand how it could be a useful addition to your stay. Thank you as well for sharing your comments on the noise from the carpark. It is wonderful to know that you would stay with us again, and we look forward to welcoming you back to Alma House for another enjoyable stay! Best Regards, Adli Adi. Guest Experience Assistant Manager

尊敬的客人，感謝您的回饋！我們很高興得知您在我們酒店度過了美好的時光，並享受了這裡熱鬧的氛圍。我們也感謝您對烤麵包機的回饋，並了解到它在您入住期間非常實用。同時，也感謝您對停車場噪音的評價。我們期待您再次光臨，並將竭盡全力確保您在阿爾瑪之家酒店再次擁有愉快的體驗！謝謝。此致，客戶體驗助理經理 Adli Adi

飯店員工非常熱情周到。無論我有什麼問題，他們都能迅速回覆並樂於助人。飯店位置絕佳，就在新巴魯中心地帶，周圍有很多咖啡館和商店可以逛，但我們入住期間卻出奇地安靜祥和。酒店樓下就有一家CS Fresh超市，這真是太棒了，尤其對於帶著幼兒旅行的人來說，購買食品雜貨和其他必需品非常方便。房間舒適，設施齊全。我唯一建議的是增加客房清潔頻率，因為目前只有週二和週五提供。帶著幼兒，房間很容易弄髒，所以更頻繁的清潔會讓家庭入住體驗更加完美。總而言之，我們非常享受這次住宿！

The staff were incredibly accommodating. Whenever I had a question, they were quick to respond and always happy to help. The location is fantastic, right in the heart of New Bahru with plenty of cafés and shops to explore, but surprisingly quiet and peaceful during our stay. Having a CS Fresh supermarket just below the hotel was also a huge plus, especially when travelling with a toddler. It made grabbing groceries and other essentials so convenient. The room was comfortable and had everything we needed. The only thing I'd suggest is having housekeeping a little more frequently, as it's currently only available on Tuesdays and Fridays. With a toddler, the room can get messy pretty quickly, so more regular cleaning would make the stay even better for families. Overall, we enjoyed our stay!

Dear Esteemed Guest, Thank you very much for taking the time to share your feedback. We are delighted to hear that our team was helpful and accommodating throughout your stay. We are also glad to know that you enjoyed the vibrant atmosphere of New Bahru, especially the convenience of having cs fresh just downstairs, along with the many excellent cafes and dining options nearby. It is wonderful to hear that you found the room comfortable and spacious, with plenty of room for your toddler to play. We appreciate your feedback regarding the frequency of our housekeeping services. As a serviced apartment, stayover cleaning is scheduled twice a week on fixed days. With that said, we understand that families travelling with young children may benefit from more frequent cleaning, and we truly appreciate your suggestion as we continue looking for ways to improve our guest experience. Thank you once again for your kind review. We hope to be able to welcome you and your family back to Alma House again soon! Best Regards, Adli Adi. Guest Experience Assistant Manager

尊敬的賓客，我們衷心感謝您分享寶貴的回饋。我們很高興得知我們的員工在您入住期間提供了熱情周到的服務。我們也很高興地得知您喜歡新巴魯充滿活力的氛圍，特別是樓下就有CS Fresh超市，附近還有許多優質的咖啡館和餐廳，非常方便。此外，我們也感謝您對房間舒適寬敞、孩子們可以盡情奔跑玩耍的回饋。同時，我們也感謝您對房間清潔頻率的回饋。我們的服務式公寓每週在指定日期提供兩次清潔服務。但是，我們也理解帶幼兒出遊的家庭可能需要更頻繁的清潔服務，我們將努力採納您的寶貴建議，提供更優質的服務。再次感謝您的惠顧，我們期待您和您的家人再次造訪Alma House。此致，客戶體驗助理經理Adli Adi

Alma House

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9.0

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