The staff made our 2 days stay in their Homestay a pleasant one. Ms. Lisa is very helpful in giving us tips on how to navigate the busy streets of the Old Quarter, where is the best forex shop, booked our hassle free limousine bus ride that picked us in front of the homestay & dropped us on our next homestay in Tam Coc., she even lent us an extra blanket free of charge during our stay. Tnx Ms. Lisa