Quando si spendono quasi 500€ a notte si pretende l’eccellenza e in questa struttura da 5 stelle c’è il prezzo e poco altro! Arrivo intorno alle 12.00, la Hall è molto grande e molto accogliente, la camera giustamente non è pronta, mi viene consegnata alle 14,30 invece che alle 15.00 bene dico, dopo mezz’ora non c’è ombra dei bagagli, è dovuta scendere mia moglie a chiedere perché si erano dimenticati. Noto già da subito una pulizia non accurata, con polvere e detriti a terra; divano pieno di inutili cuscini che occupano una stanza già non di grandissime dimensioni, sicuramente bella fresca, questo è l’unico confort. rumorosissima, con isolamento acustico chiaramente non adeguato, la porta comunicante con stanza vicina dalla quale provenivano urla disumane, movimento dell’acqua delle piscine delle altre camere,che avevano un rumore assordante il tutto non ha permesso un meritato riposo a me e alla mia famiglia! Il punto di forza sono le piscine, davvero molto suggestive, a sfioro con un panorama meraviglioso, anche se sono rimasto schifato da una signora che mi ha guardato male mentre mio figlio di un anno e mezzo piangeva! La cena si fa al quinto piano sempre dove sta una delle piscine, il servizio è di qualità anche se troppo opprimente, il menù non è per italiani, apparte l insalata greca, tutto il resto è un mappazzone (non vale gli oltre 100€ a notte supplementari x camera) intorno all hotel ci sono degli ottimi ristoranti. Il check out mi hanno gentilmente posticipato

We had a lovely 10 night stay and would definitely recommend.

We absolutely loved our stay it was great from the breakfast to the stay to the location to everything. The staff are very friendly and professional. Will definitely be back again

Nice area

The property is absolutely beautiful overlooking mirabello bay! Breakfast is delicious and has a ton of options to pick from while you sit by the pool on the 5th floor overlooking the ocean as well. The beds slightly firm but are very comfortable and nice. Everything in the hotel looks modern and new still.

Très bon hôtel dans l’ensemble je conseille toute fois de manger hors du restaurant pour le déjeuner et le dîner. Le service est super la vu sur la mer est incroyable.

The Staff were excellent

ok

Lovely hotel with great facilities and staff. Cleanliness could be better in some areas.

Beautiful hotel. We upgraded to a sea view room with plunge pool which was stunning. The staff couldn’t do more for you and always greeted us with a smile. Brilliantly situated, just a short stroll to the centre of town on the flat. Would definitely recommend

Good location if you are looking to stay in that part of Crete For uni the concierge was awesome! Great recommendation, helpful, professional! We had few issues during our stay and we were mostly disappointed that no one followed up with that (issues with the light in the room and alarm that disturbed our sleep) The issues was not resolved, but the main disappointment was that no one took the time to proactively share any update and let us know if they even looked at it

Amazing roof pool & cocktails

It felt very luxurious

Ok

un endroit incroyable

Très bel hôtel récent. Vue magnifique. Déjeuner en bord de piscine et vue mer. Top service et accueil

Staff were very helpful, lovely pools and breakfast

One of the best hotels weve ever used. It had a stunning view. The pool was an infinity pool overlooking the sea. It was possible to swim in the sea as well by accessing a patio area located across the road. It was close to town for shopping and dining options. Breakfast was amazing. I would highly recommend!

Das Hotel hat wirklich unsere Erwartungen erfüllt und wir sind sehr zufrieden. Schöne Zimmer, Medien haben sehr gut funktioniert, 2 schöne Pools, nette Atmosphäre und Personal. Was will man mehr, Alles in der Nähe für ein Abendausflug ! Toll

Amazing hotel with awesome view and great staff! I have travelled 45 countries and this hotel is first class! Get a room with a pool! Live dj at the pool everyday. Breakfast rocks. Stayed 8 days -loved it!