On arrival. There was no one on reception. Waited about 3 minutes and someone came to greet us. We had arrived 1 hour before check in. I asked reception if the room was ready. They said it was and if I wanted to go in early, then they would charge me £10. I declined and asked if I could leave my cases somewhere safe so I could go out and have a walk round. They said I could leave it in the hallway with the other cases lined up. I declined this because they had been left unattended when I arrived. Someone could have easily walked in off the street and taken a case. We decided to wait the hour until we could get into the room. Whilst we were waiting, my husband asked if there was a toilet he could use, they said there wasn’t only the one in our room which we could not get in until 3pm.
The bedroom was the smallest double bedroom I have ever stayed in! The double bed was pushed up against the wall and the length of the room was the size of the bed! When opening the door to enter the room, it caught the corner of the bed. Once in the room, there was not enough space for 2 people to stand up and open the case. We had to store the cases under the bed. The bathroom was very small. When using the toilet, your legs were under the hand basin.
The only 2 things I would say which are positive is that the bed was comfortable and the small shower was powerful.