Originally we got booked to this apartment, jut due to clogged toilet situation, they found a new apartment for us. The new apartment looked nice on the outside (building) but when you got into the room, it looked like nobody has been there for weeks. It was ants and bugs everywhere and the sheets were dirty. It was dusty and run down. Did not look like the pictures they sent us. We contacted them immediately, but since it was past midnight when we landed, we agreed they could have come next morning to clean. At beginning they were nice and openly communicating with us, but they stopped and we didn't hear anything the next day. They came in the third day, but they only made the bed and mop the floor. The sheets were still dirty. If we knew this, we wouldn't have stay here, but since it was only a short stay we would have change to another place.