退房时间是凌晨 12 点。 但工作人员早上 10 点就敲门了。 这严重影响我的睡眠。 非常粗鲁。

我住了两晚。第一晚一切顺利，但第二晚却被锁在了房间门外。我尝试拨打酒店提供的紧急联系电话/渠道，但无人接听。第二天早上，我不得不睡在地板上，等待清洁工的到来。虽然我理解意外情况可能会发生，但我联系你们的尝试却被完全忽略，这让我非常难过。你们真的需要制定一个妥善的应急计划来应对突发紧急情况。

干净清香，近处

The hotel is located at 2nd floor, above White Smoke Contemporary Restaurant. There is no lift, only staircase. The location of the hotel is very good, very near to Penang Street Arts, Chew Jetty, etc. The room rate is not very expensive. However, the hotel is quite noisy at night due to live performance sound from nearby The Jetty Food Court. For those who prefer quiet environment, don't come here. Earplugs are provided, guests may use it if needed. There is no reception in the hotel, the hotel staff will send passcode for enter to the hotel. They never sent me the passcode, I have to call them to get the passcode when I arrived.