前台接待員對我們非常友好，並為我們升級了房間。

I stayed there for two nights and reserved a room in Sofia with a balcony. It was large enough for me as a single traveler, it was in a quiet street so you wouldn't hear anything, and it was only a two-minute walk to all the restaurants. Owned by a really kind family, their daughter Ayzada speaks English and is always willing to help.