Great location with spacious lobby area and great beach club. Lovely suite with balcony overlooking the sea. Staff are veey friendly and helpful

Perfectly nice hotel. Room was nice and clean. Public areas look lovely and breakfast was fine but with limited seating in the bar and no drinks outside after 9pm when there is entertainment it is not conducive to a nice evening unfortunately. Otherwise the hotel is absolutely fine.

Lovely location Ample parking Missing an EV Would stay again

Lovely stay here. Nice and clean rooms with great views.

Lovely hotel with helpful staff, had to ask for shower to be cleaned when arrived cause hair in shower area, toilet design very difficult To flush

Great hotel, quite close to the beach. Really clean and very dog friendly

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Lovely hotel and very dog friendly. Good breakfast and clean well equipped rooms. Excellent position for a visit to Shanklin.

Great hotel in a nice location. Staff were excellent. Highly recommended.

We liked everything about this property. Friendly staff also very helpful. There wasn't anything to dislike.

Very small room and very small double bed. One headboard light not working. Toilet difficult to flush. Restaurant not open in evenings.

Excellent staff

Poor customer service

Weekend was special for my partners 60th birthday. Checked in on the 24th May in excutive room view looking towards another person's garden. Asked for and upgrade was informed fully booked yet went online suite rooms were available , so booked another room and ended 2 rooms .Hair on the carpet and bathroom . Fridge with warm water. Toilet in frist room not flushing reported in the morning 25th came back at about 2pm still not fixed. Moved into the suite and balcony not cleaned. Paid for 2 rooms.No customer service. Poor service.

The hotel was lovely and so were the staff it was clean and comfortable, the only thing that ruined it for us was the toilet flush wasn’t working so we had to go down to reception everyone we need the toilet even during the night, and the constant flow of water coming from the toilet kept us awake .

Everything was smooth, and service above and beyond. I did not personally love the layout of the rooms especially in terms of plugs, as these could be difficult to find (even behind someone's head on the bed headboard), however this is a very tiny thing and generally speaking everything went well and was easy. Breakfast was delicious and service attentive. Thank you

Very pleasant staff make you welcome from arrival to departure. Not sure if the restuarant was operational but this could be a benefit some would desire. The rooms were adequate but lacked a bedside table.

Clean and beautifully quiet. No bath shower only

A decent enough hotel. The room suited our needs and was a good base for our exploring the island.

Breakfast was very limited