Jonathan
與親友同行 家庭
10.0
/10
14 幾週前評論
Hotels.com verified review
Staff at Sandringham Hotel were fabulous after we found that the room we’d bought through Hotels.com was not actually available. I put this firmly at Hotels.com’s door and not the Hotel. They couldn’t have been kinder and more generous on the circumstances. We had no choice but to go with the only room that was available the first night two adults, one 12 month old in a kind size bed - we coped. Staff worked hard to get us moved for our second night to a great room. They were so helpful. Amanda - I think that was her name (receptionist on arrival) was fabulous and she spoilt our son. It was a wonderful touch, above and beyond when the mistake was not the hotels. Recommend Sandringham - perfect location almost opposite the Pier with plenty of eateries nearby too.
閱讀更多


