The clerk was amazing - went above and beyond to make sure our needs were met.

As a place to stay before a flight, it's fine, though it is quite a walk from Horley if you want to go out there for dinner. The bus stop for the bus to the airport is a couple of minutes away. Incredibly friendly receptionist.

Thanks to the staff at this hotel, especially the reception. Excellent service. Thanks again.

Great stay. Very spacious room. Staff is incredibly kind and accommodating. Eias went over and beyond in ensuring my laptops was returned after forgetting it at the hotel.

Although the receptionist was trying to be friendly, that was the only redeeming part of my stay. The building is old and completely rundown. I honestly don’t understand how this place has a rating of 8.8—it’s far too high for what it actually offers and makes me question the reliability of the other reviews. I booked it based on that score, and it turned out to be a big mistake. The room had a strong chemical smell, likely from whatever they used to clean it. I had to keep the window open to air it out, but then the constant traffic noise made it impossible to sleep. The furniture was worn out and broken, the glasses looked like they hadn’t been replaced in a century, and the chair by the desk was stained and dirty. I understand this is a new business trying to get established, but that doesn’t excuse the current condition. The first priority should be to clean and renovate—or at the very least, avoid renting out rooms that clearly aren’t ready for guests. Overall, it was a very unpleasant experience. I do not recommend staying here.

Helpful staff. Great communication. 24/7 reception counter. I arrived at midnight, way past standard checkin. Was very easy to arrange. No hidden charges. Great location with nearby amenities, petrol pump and Sainsbury’s right opposite.

Great staff, super friendly and helpful. Great location for an overnight stay before going to the airport. Clean room with comfy beds.

Was awoken by a huge argument in the hallway... A man shouting very loudly and being thereatened with police.. I think he was annoyed at housekeeping knocking on doors... And to be honest, I agree with him as they did it to me... I felt uneasy and quickly left

My husband & I had to travel from the other end of the country to visit an elderly relative in the nearby hospital, and needed a reasonably-priced last-minute room for 2 nights. This fitted the bill perfectly, and I knew we'd made the right choice when I spoke to the Manager. What a lovely guy: friendly, honest, helpful, straightforward, and so easy to deal with. Many hotel managers could take a lesson from him. The hotel has only recently been bought by the present owners and needs refurbishment, but we knew that before we went, and the price of the rooms reflects it anyway. The beds were very comfortable, the room spacious, there was a fridge and a large TV, and it was a nice surprise to find a bath - so many hotels only have showers. There's free WIFI & parking, which is very helpful. Everything in the room was clean, even if not in the best condition (as already explained), but it didn't bother us in the slightest. Having previously stayed at the Premier Inn just along the road, which was much more expensive and no better in terms of sleep quality (and FAR less friendly!), we'd much sooner return to the London Gatwick Inn when we visit Horley/Salfords again. Warning! The hotel is not very easy to find due to the house numbers in the road being hard to spot and the hotel signage being quite small as you approach, so look out for the Sainsbury's Local/Petrol Station: the hotel is right opposite. Turn in where you see the No Stopping/Clearway road sign.

Vey clean and friendly staff.

A nice residence, still working on landscaping.

All Good

Nice please but only good for those knw needed private life not socialise life. Nice staff and helpful

Staff were great

It’s a budget hotel, the rooms are spacious, but Amenities are old and the desk chair was dirty

Did the job and the job alone.

Otima estadia perto do Gatwick. O quarto e muito grande e confortavel . TV de tela plana de 46 polegadas , banheira , ar condicionado . O Staff e atencioso . Estacionameto no local. Bom atendimento e muito perto do aeroporto . Uma boa opcao em Londres.

We stayed for just one night prior to an early flight the following morning. Unfortunately the room I had booked was not available (had been damaged due to fire) we were given the family room right at the top of the building, room overall comfortable, furniture very basic and falling apart, sheets/towels clean and bed comfortable, unfortunately it was the hottest night of the year and room was unbearable hot, window could only open a certain amount, we did ask reception for a fan but none available. Minimal sleep due to heat but that wasn’t really the hotels fault. Otherwise the hotel was decent for what we paid and was in perfect location for the airport. Receptionist very friendly and helped as much as he could.

Great location. Friendly staff. Highly recommend

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