We booked four nights but checked out after the first night due to a lack of sleep. While the hotel has potential with its great location, comfortable mattresses, and updated bathroom fixtures, the overall experience did not match the price point. Potential guests should note a few important factors before booking: 1) Room Comfort: The room has basic, budget-style furnishings. There was no towel rack, only one towel was provided, and the pillows were uncomfortable. The hot water pot was placed on a stand on the floor. 2) Summer Heat and Noise: There is no air conditioning. We had to keep the windows open for airflow during 20°C weather. This let in significant road noise and bright outside light, making sleep very difficult. 3) Amenities: Contrary to some online information, breakfast is not available at this property. 4) Staffing: There was no apparent staff presence overnight, raising safety and support concerns. Please be aware that booking modifications can be very difficult. When we chose to check out early due to the conditions, we were unable to secure a partial refund from either the property or the platform. Book only if you are comfortable with a basic, self-service stay.

arrived early and found it closed and saying not open until 2pm , but someone did come down , we were a bit surprised when we turned into the car park and saw the building , what we didn't realize was it was an old pub and had been split, the bottom 2rds was and Indian restaurant the other lower third was a convenience store and the top part was the hotel with 7 rooms , we went back after 2 clock and had to check in via the restaurant , they were very welcoming and promptly showed us to our room , the room was nice on entry the bathroom was very large and clean and facilities all good , we had plenty of storage , kettle tea coffee etc , there was a lack of power sockets but otherwise acceptable , but to our surprise it had the old fashioned inner sliding glass panel shutters , when we looked closely we could see 2 x hinges with the 3 screws in each but it had o opening window it had obviously rotted and fell of and not been replaced , we did have a meal in the restaurant and it was superb , could not fault the meal or service in that part , we did ask the question and it was the same owner that owned the whole building hotel restaurant and londis shop it done the job and was local to the retail parks and royal mint we went to visit so all good in the end

Very basic room with old,used up, cheap furniture. Bathroom was dark, water pump took ages to fill up clearly faulty water tank for the toilet. Shower in very bad condition, black mold visible everywhere. Low water pressure in the shower made showering a challenge. Owner knew I'm coming in advance and heating got only turned on after I arrived, so first night was quite cold. Restaurant below serves only Indian food, no other options. After night in my room I decided that I won’t risk it with eating there so can't say anything about food. In a nutshel I was expecting a lot more for 75£ a night. Maybe i'm too demanding but working toilet and normal shower would be great.

No reception on a Monday night so you have to drop in the local Londis shop next door or call mobile on message left on the door. This was just before 7pm so not late. Guy from shop was friendly but no food on at hotel either on a Monday.

Great location in terms of getting across South Wales. For the price you can't go wrong as the rooms are clean and extremely comfy

Our room was large and roomy. The staff were helpful and we had a good night's sleep.

Great location close to mainline train station

room was clean and tidy.staff was very friendly. definitely would stay again

Suspect room's been refurbished fairly recently so OK but shower pressure poor. Couldn't get tv to work. Breakfast cereal supplied, but no milk. However, free from shop next door 🙂 Hooks for coats and a shelf in the bathroom would be a bonus. No warning online that the access staircase is steep.

Staff was lovely and welcoming clean room

yes

It is located right at a Corner with only 1 crossing around the corner. It is heavely trafficed. A store next door to buy food for so you have something to eat in the morning til Lunch.A Chinese take away close and cheap. You get no Breakfast included. The heat is turned off at latest 20:00 and norhing til from 9:00 or sometimes later after ive left. Steep small stairs. But you get help of friendly staff. I liked Millie very much.Good Dinner.

The hearing was on a time and turned off over night. Otherwise Good

Pleasant and friendly staff

Room was lovely and beautifully clean. Staff very good

Very clean friendly and helpful Only issue was fire exit light being slightly intrusive in middle of night when I woke up in the middle of the night but that is health and safety.

Room was very big, electric shower.

My colleague has stayed here many times and thoroughly enjoys his stay

Extremely friendly and helpful staff

部屋が清潔で広々しており、スタッフは皆とてもフレンドリーで快適に滞在することができました。朝食の提供はありませんでしたが、近隣のカフェやマクドナルドについて情報提供してくれました。