We arrived before midnight, there was no-one at the reception, despite the fact that it should be open until then. We were unable to check in as no booking number was sent by email. We called several times to the emergency number that was placed on the wall, no answer, redirecting to a voice mail for them to call us back, obviously this didn't happen. In the meantime another's clients arrived, we was 3 family in total witk kids including baby's. Even with the booking reference number they couldn't manage to check in as the machine didn't recognise it. It was giving us the option to book another rooms and pay again, however no room were available. After spending up to 1 hour at the main entrance one staff from the reception, probably heard us taking, came and brought us the keys for the rooms. We asked for the parking and we was told that is full, I doubt it was, just the staff to lazy and not carrying at all. The gate close as well, the staff redirected to another parking for which we had to pay 15 euro and walk back to the b&b. The booking that I made was with breakfast included but when I went to ask was already closed to the clients and all the staffs from there were enjoying their breakfast, therefore myself and my family couldn't benefit of this. I would suggest from my experience to have at least 1 staff on call there, and at least an on call number, otherwise our experience was terrible and I wouldn't recommend.

Zimmer sauber mit Klima. Frühstück ist nicht aussergewöhnlich. Kaffee ist gut. Parkplatz im Keller 15 €. Sonst nicht so viel in der Gegend los.

Sauberes Zimmer freundliches hilfsbereites Personal

Excellent clean hotel with very helpful staff.

If you're looking for a place to relax, spread out, and enjoy hotel comforts, keep looking. The room was so small that opening a suitcase felt like a real estate transaction. Closet space was practically nonexistent, and the bed seemed specifically designed for people who miss sleeping on a park bench. Housekeeping appears to operate on a "find yourself" basis, so don't expect much in the way of room service or regular cleaning. The breakfast deserves special recognition—not for quality, but for setting expectations incredibly low. For €14, you're treated to cold cuts, boiled eggs, yogurt, and the exciting realization that you could have had a much better breakfast almost anywhere else. To make matters worse, breakfast starts so late that if you're an early riser, you'll either skip it or be halfway through your day before it appears. Maybe some of this is acceptable by local standards, but for the price charged, it was disappointing. This isn't a hotel where you settle in and enjoy the experience. It's a place where you sleep, wake up slightly annoyed, and head somewhere else as quickly as possible.

Tolles Hotel mit nettem Personal. Das Hotel ist gleich in der Nähe vom Sparkassen Park und dem Bahnhof. Also wenn man mit dem Zug anreist, kann man in 9min beim Hotel sein. Frühstück war auch gut.

Clean, modern, with all comforts and very close to the center. Great deal. Also very pet friendly 😊

Das Zimmer wurde nicht gereinigt, nach meiner Reklamation, weil ich die Reinigung bestellt hatte (scheint nicht selbstverständlich zu sein), wurde am zweiten Tag nur das Bett gemacht! Beim Frühstück musste ich drum kämpfen eine warme pflanzliche Milch zu bekommen. Es habe keine Pfanne, schliesslich wurde sie mit der Mikrowelle dann doch noch möglich. Alles in allem: würde das Hotel nicht weiterempfehlen. Sehr anonym und unfreundlich! Sicht auf die Bahngeleise auch nicht erquickend!

Ich habe im Hotel Wien City übernachtet und war insgesamt zufrieden mit meinem Aufenthalt. Das Hotel war sauber und ordentlich, was mir besonders wichtig ist. Das Frühstück war in Ordnung – es gab eine ausreichende Auswahl, auch wenn es nichts Außergewöhnliches war. Besonders positiv hervorzuheben ist das Personal: sehr freundlich, hilfsbereit und aufmerksam. Man hat sich direkt willkommen gefühlt. Ein kleiner Nachteil ist die Parksituation. Es gibt keine direkten Parkmöglichkeiten am Hotel, aber etwa 600 Meter entfernt befindet sich eine Tiefgarage von APCOA. Diese ist zwar etwas eng, dafür aber preislich günstig und gut erreichbar. Insgesamt ein solides Hotel, das ich vor allem wegen des tollen Services weiterempfehlen kann.

Fast alles super, nur die Key-Zuteilung im System hat nicht funktioniert und etwas Umstände gemacht, Personal war aber sehr hilfsbereit

Nice clean and modern but a little clinical

Very nice employee. Got an issue with the check in At 01:00 AM BUT THE EMPLOYEE CAME in 6 min and fixed everything. Many thanks

Sehr angenehmes Personal - gutes Frühstück

Zimmer neu - Frühstück sehr gut und die Leute sehr nett - alles super

Freundliche

Huone oli siisti, parkkihalli oli kätevä.

Stayed for one night, very compact room verging on a bit too small. Comfy bed, quiet room, friendly staff. A short walk from the station and not far from the downtown restaurants.

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Very helpful staff multi language speakers Very helpful

Dålig