Very Poor Experience – Apartment Needs Urgent Renovation Unfortunately, my experience in this apartment was very disappointing. The place urgently needs renovation for the following reasons: • The furniture is old and dirty, making the space feel neglected. • The kitchen was in terrible condition, with dirty utensils and pots. • The bed linen was in poor condition and not comfortable. • We never had Wi-Fi access, even though it was advertised. • The living room carpet was extremely dirty. • The heating system never worked, which made our stay uncomfortable. Overall, it was a very bad experience, and I do not recommend renting this apartment in its current state.

We had a few hiccups to start. Apartment had been refurbished but not properly equipped. But overall they were quick to correct some issues and took on board other issues that need to be rectified. We enjoy staying here

Our apartment at Bridgewater terraces was comfortable and had a nice view of the river. However, there is no lift in the terraces which was very inconvenient for us with a lot of luggage and a stroller. There are a lot of stairs around the complex and I would not recommend staying there if you have a lot of baggage or a pram or any accessibility requirements.

Management was very accommodating. Beautiful location on the river, great access to the water ferry.

The reception was so lovely and gave us a sheet with a map of the area and property; they told us of quite a few amazing places nearby that made our stay very memorable!

Great location, pool and gardens. Our apartment faced the river, was clean and comfortable. Plenty of food and drink options close by. Dated property with only fans in bedrooms - aircon in main room didn’t flow through. Noisy aircon units outside bedrooms. WIFI was good - you do need to bring your own device to attempt to cast to the tv. Warning they’re Smartcast which is not Apple friendly. Accessibility: most of property is not suitable for those with accessibility needs. Summary: Don’t expect a 5-star experience - it’s a 4 star - and you’ll be fine.

Great location with easy access to the city via the new foot bridge or city cat. Lovely outlook from the apartment. Older style with large rooms, however some maintenance was required (leaking taps) due to the age. Note parking is extra if not booked direct, which was a surprise on arrival as their website says free parking and was told we should have booked direct!

Great location, garden and Riverview. Reception at Bridgwater Crest, next to Terraces. Fabulous entrance down external stairs lined with greenery, a little waterway and pool to a very disappointing apartment 2001 (1). Queen beds size of doubles, many maintenance, electrical, furnishing and cleaning issues, no extraction fans in bathrooms (1 is internal, 1 has a window), ensuite drain putrid with smell permeating whole apartment, needs total overhaul. Other apartments may be wonderful but not reflected in this one. Fresh linen and towels. Washing, drying and ironing facilities. Fully stocked kitchen crockery (some chipped), cutlery and cooking implements. I have a number of very unpleasant photos of all the above and notes put under the door but will not shame the owners by posting. A pest control was meant to occur during our stay but we had asthmatic children with us and an adult who is sensitive to chemicals that has surgery in a few days and it would compromise their health. Friendly staff, only had an issue with accessing pool towels. Low rise, which suits me and stair access. Safe and secure premises. Easy access to boardwalk, amazing dining options, free kitty cat ferry only 15 minute walk. This apartment needs love, care and attention, then everyone will reap the rewards.

It was quiet and peaceful.

Great location- easy walk to village shops. Quiet with great views of the river activities.Very clean. Great facilities eg lagoon pool.

Great apartment that met all our family needs. Spacious and well laid out. Lovely views of the river and the pool and bbq areas were clean and very well equipped

The pool was fantastic for the kids. Didn't like the fact it was all stairs - no lift up three flights of stairs. The BIG LETDOWN was the fact we booked and paid for 5 people and we had a room with a double bed and 2 singles. We asked about this and there was no help, no reason, no money back or any fix offered. I was pretty appalled at this as one of us had to sleep on a couch and we paid extra for a 5th person too!! Also the fact you have to pay an additional $15 per day for parking is a bit rich. But as I said the pool area was a real winner with the kids.

Great spot

Good size apartment looking at the river. Close to ferries. Well equipped.

Great location!

Location and front garden patio with water access was stunning. Apartment size was great. Pool and spa area tip top. Undercover parking was easy. Called in advance for late checkin. However, upon arrival getting a key was a mission. Room is a little bit older, so smelt a bit funny. Just some small things such as, no AC in bedrooms, no toaster, TV remotes missing back to them.

Fantastic view, and a very quiet place, we stay there 4 nights with family, enjoyed this place, and definitely will back again.

Excellent location, property was a bit tired and not very clean, had chewing gum in a made bed!

The shower head needs replacing.

Air con did not work, bathrooms filthy and general cleanliness was not good, great location though