Villa in West Sumatra

Not up to expectations. Lousy look.

Location is in main road. Love the lobby. Room was nice, good food but not much options. Staffs were nice. Only the AC was a bit noisy, looked a bit old. Wall doesn't seem thick enough cause I could hear what my neighbor was doing.

Facilities and meals is OK. Recommended for family travel. Location is strategic. Near coast.

No hot water in the shower, that 's inacceptable.

I think this hotel does not deserve 4 star hotel rating. For 2 star though, the level of room and services (including breakfast) is acceptable. And in the weekend, the basement bar and lounge DJ music bass reverbs trough until the fifth floor (which I stayed). It literally shakes my room windows. And many more problem like other reviewer mentioned. Online agent need to step up their game. Feels like they boosted scammers hotels.

The hot shower faucet did not work properly, it should have been replaced but by the maintenance staff it was only repaired, and the result was the same and a lot of water wasted.

Clean and spacious room. In this pandemic era, they didn't wear mask. So bring your own sanitizer for your room!