Novotel Manchester Centre

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Great value for money and right in the heart of Manchester. Great gym and sauna facility and quite good pub (24 Hours)…great place to stay in the city centre.

Great room, clean and spacious. Staff were fantastic.

Brilliant hotel for families with pets. Friendly and helpful staff

Nice hotel but not very clean in the rooms

Fine option in Manchester City centre. Main comment is that it’s a little tired now but clean, comfortable and reasonable pricing.

Overall ok, charge city tax even though the invoice from hotels.com says its been paid the hotel wouldnt have it.

Very nice hotel and great staff Staff always happy to help and accommodate We had an issue with the air con in our room which they remediated well

Close to everything in the city. Great experience!

It would be better if parking discounts are available

Car park charged £35. Website not clear on the charges so this added to the overall cost. Not happy.

Good location

Great for a family night away.

Lovely rooms. Good location. Waited a long time to check in, only 1 receptionist No bottles ofwater in room

Lovely stay in a really nice hotel. Good location, pleasant staff and great room. Breakfast was great too

Room was fine. Steam room had no steam and sauna wasn’t very hot.

Great renovated hotel, excellent shower , very close to city Centre.

All good, walkable and food options. Very crowded over the wkend. Near chinatown.

The room was large and comfortable. The only negative was that the mattress was too firm which led to an uncomfortable sleep. The location of the hotel is good and near to the centre.

Arrived with a concierge mumbling something about he needs to take our bags. Being half deaf I couldn’t hear him. He wrapped some tags around our bags and was walking away with them when I had no idea what was happening. I asked him and found out he was storing them as the room wasn’t ready, I had to ask him to slow down as I neeeded something out of my bag first. All happened so quickly I was gobsmacked and so put out. When our room was ready I then went to ask reception for my bags back and saw a man in Novotel uniform and asked him as I could see the reception staff were busy. The coloured lady not only told the member of staff off but myself. I’m sorry but I do not take kindly to being spoken to like that. I’ve been staying at that hotel in Manchester for over 20yrs on and off every time I visit the theatre and never in all of those years have I had that kind of treatment off of any of the staff. They have always been extremely polite. I’ve never, ever had to put a bad review in about the hotel either but I feel it’s important I do on this occasion as no one should be treated like a second class citizen especially in their own country. Very, very disappointed with the check in procedure, the whole experience has really put me off ever staying there again as the service has become like a Travelodge, had I wanted that service I would have booked into the travelodge over the road. I do not expect to pay a premium rate fee for a room to get spoken to the way I did. Retrain