Shendish Manor Hotel & Golf Course

Bed uncomfortable and no water in room

Very quiet place, plenty of space, nice food!

It was a pleasant and friendly place, however, my room showed significant signs of general wear and tear. The food and restaurant service was very good. Good location, 20 mins from M1 and Hemel Hempstead

Beautiful landscapes, the mattresses are of poor quality

Needed with little warning and fitted me in at a great price..

Terrible mattress , cold room. Staff good had to move room , very accommodating

The carpets were filthy and stained. Most of the were drawers broken in the room. The bed kept separating a bit. No plug in the bathroom sink. Wall paper peeling. The hotel is in need of a makeover. Check in was really good.

A warm welcome on arrival. Slight hiccup checking in but otherwise it was fine. Lovely room. Excellent dinner, and lovely breakfast.

Room was very cold. Air conditioning did not work. Convector heater in room (I assume as the air conditioning did not work) also would not turn on. This made for a very cold and uncomfortable trip on a cold January day.

Convenient quiet

We visited on New Year’s Eve and were disappointed to discover, upon arrival, that no food service was available that evening—something we should have been informed of in advance, given the lack of nearby restaurants. Additionally, a New Year’s event meant the bar was closed, and there was nowhere to sit and enjoy a drink, which was highly inconvenient. As a result, we had to leave the hotel to make alternative arrangements for the evening. The property is outdated and in need of refurbishment.

Great visit to this hotel, comfortable, clean, helpful staff, would definitely stay again.

Hotel check in was average, staff all appeared to be very young and lacking general courtesy such as letting us know where the bar area was, what time breakfast was and anything about the facilities. All a bit hurried and keen to get rid of us to our room. Staff pleasant but just a little bit of extra training would be good. Room was very clean but run down. Walllpaper peeling off wall, damp on the ceiling, radiators up as high as they would go and thermostat controllers had snapped off so no way to turn them down. The bathroom bin was broken. Just little things but lets the hotel down as a beautiful location.

Had a great stay

Our double room was two single beds pushed together with no mattress topper. It was the hardest and most uncomfortable bed we have ever slept in - we could feel the springs. Furniture was extremely old with missing handles, marks on surfaces and a table that couldn’t be used as it wasn’t level. Room service said to call for food but there was no phone - just a cable coming out of the socket with nothing on the end. Poor heating - a plug in electric heater was available. Lighting was awful, and very dim. Extractor in the bathroom was pointless. Breakfast was average. We have stayed on a few other occasions for functions at the manor, and only stayed again for ease of location.

The hotel itself is stunning and feels like it's truly in the countryside despite being not too far a distance from Hemel Hempstead, St Albans, Aylesbury, etc. The manor room was beautiful and very spacious with a comfortable bed. The food at the restaurant was also extremely good - we ended up eating there each night because of how tasty everything was. My only complaint is the water in the room - it would only last for about 1-2 minutes before stopping completely for about 4 or 5 minutes (no matter whether it was the sink, bathtub or shower) which was really inconvenient and annoying. I'm not sure if this is a regular occurrence or if there was some type of issue. Regardless, everything else was nice and we enjoyed our stay here.

Should be a great hotel. The staff work hard but having a broken toilet in the bridal suite, is unacceptable. When reported on check out I was told they would look at it. Not a great customer experience. A lift out of order is another sign of what is happening at this hotel

Lovely welcome. Big rooms. Comfortable bed. Warm - and the food was excellent!

Great location. Staff were excellent and the service was great. Hotel needs a bit of maintenance. A lot of things worn looking and starting to degrade.

The venue took the money even though I'd cancelled. Then I called the hotel and was informed that I would be issued a refund. However when Expedia contacted them, they refused. £155.