Stone House Hotel

Excellent stay

Room was fine, well heated and clean. Leisure area was dirty, especially around the edges of the pool area and sauna - I did mention this to reception in the morning and they did have someone out there cleaning later that evening when I visited the sauna. Had the pork belly with dauphinoise potatoes for dinner one night, asked for the black pudding to be changed out for some extra potato but what came out was 2 and a half new potatoes, I asked the waiter and he said that is extra, so I dread to think how small the portion usually is. Pork belly was chewy and overall the meal was unsatisfying, I was still hungry after. About half the members of staff I encountered during my 4 day stay were pleasant, the other half didn't seem to want to be there. Hospitality isn't an easy industry but I've never experienced service this poor by that many members of staff in one place. In all my years of using Expedia, I've not stayed at a place this poor and felt so mislead from what was advertised. I wouldn't recommend this place.

Fabulous hotel a little gem should be 5 star

All good as normal

All good as normal

All good as normal

Was more than amazing it was fantastic beautiful relaxing and memorable.

Great service from staff

Everything was fine the only thing that spoilt our stay was the amount of non resident's taking up all of the seating areas day and night and the ambience that was created by some of them

Nice hotel in Stone, rooms are good size and very reasonably priced. The bed could do with a decent topper to make it feel a bit more plush but still slept well. Rooms well equipped and furnished. Not too noisy either.

Very nice hotel , staff friendly and polite. Nicely decorated for Christmas, would definitely recommend this hotel.

Na

Absolutely superb value for money. The room was very well equipped and in great condition - everything you could need at a great price.

A nice hotel. Good value for money

Beautiful hotel, friendly helpful staff and amazing food

Cheak in and out good polite welcoming staff nice room put was very warm through the night as no controls on the radiator to turn it down or off had window open all night on a bad weather night fan was provided in the room which we used in the room but couldn't sleep with the noise of the fan going .

Stayed for one night. Very friendly, attentive staff. Excellent food. Very clean room and comfortable bed.

From 1st arrival for a late "Check-in" at 09.00pm, the welcome, accommodation & service provided was excellent. Very comfortable room with stylish furnishings and all facilities, you could require. Great night's sleep in a very comfortable bed and Bathroom was well appointed with a large shower and good sized bath. Restaurant had excellent, Buffet for Cereals, Fruit, Juices, Tea & Coffee and then, "Cooked to order" hot food, off a very good menu. This is a family privately owned hotel, which was fully refurbished within the last few years and all the staff really did seem to want to provide very good service. Plenty of good free parking & easy to access of the A34. Highly recommend.

My favourite hotel in the Stone area. Comfortable beds, great showers, good food and great other facilities. Happy to recommend :)

Great stay will return lovely friendly hotel.