Regal Kowloon Hotel

Nice hotel with convenient location

Hotel is clean. Good customer service and it’s convenient to local shops and restaurants

The lady who checked in for me was kinda rude. No customer service and greeting. The building is old and bathroom sink is stuck. The only good thing is the cleaning lady is so nice and kind.

Great service and good sized room. Very impressed

Needs a serious upgrade.

Here 2 nights, location excellent close to MTR, hotel is a bit old but the room is large and nice, recommended.

Great room, Very clean. Large bathroom and lots of hot water. Quiet, close to my office, close to lots of restaurants etc. Very safe. Slow check in. No early check in. Very friendly staff. Surprisingly, no waits for elevators.

It shouldn't be a 4 star hotel rating. I've stayed at a 3 star hotel with much better service & condition.

I would not recommend staying here, it's not 4*. The hotel is very tired, neglected and in need of significant investment. Check in was poor with long lines of people waiting, the process feels very slow and old fashioned, it's clear the hotels systems are dated. There is nowhere to sit down in the lobby which feels chaotic with rows of bags and cases chained together because the concierge has nowhere private to store them. The condition of the hotel is poor, it's clearly not receiving any investment and just being used as a cash generator, everything is either broken, peeling, scratched, chipped or worn. The rooms haven't been deep cleaned in a long time, the beds are solid, I'm heavy and it still felt like sleeping on wood. The basics haven’t been considered which are now essential such as no power by the bed and mistakes were made in the design like a hand rail on the shower screen which clearly guests lean on so there's now warning signs not to do so. Glass bottles for water which again have warning signs about breaking the bottle. The hotel just feels very uninviting. It needs huge investment and it could be great but if the owners have let it get to this exhausted old level, they clearly don't care. Shuttle driver, slow down!! The positives were location but the 5* similarly priced Royal Garden next door is in the same place. One employee who went out of his way to provide the best service he could was Tahveeb, he was great, kind and welcoming so thank you Tahveeb.

I would not recommend staying here, it's not 4*. The hotel is very tired, neglected and in need of significant investment. Check in was poor with long lines of people waiting, the process feels very slow and old fashioned, it's clear the hotels systems are dated. There is nowhere to sit down in the lobby which feels chaotic with rows of bags and cases chained together because the concierge has nowhere private to store them. The condition of the hotel is poor, it's clearly not receiving any investment and just being used as a cash generator, everything is either broken, peeling, scratched, chipped or worn. The rooms haven't been deep cleaned in a long time, the beds are solid, I'm heavy and it still felt like sleeping on wood. The basics haven’t been considered which are now essential such as no power by the bed and mistakes were made in the design like a hand rail on the shower screen which clearly guests lean on so there's now warning signs not to do so. Glass bottles for water which again have warning signs about breaking the bottle. The hotel just feels very uninviting. It needs huge investment and it could be great but if the owners have let it get to this exhausted old level, they clearly don't care. Shuttle driver, slow down!! The positives were location but the 5* similarly priced Royal Garden next door is in the same place. One employee who went out of his way to provide the best service he could was Tahveeb, he was great, kind and welcoming so thank you Tahveeb.

A little old but very well maintained, reasonably large room in a very good condition. The hotel's location is great - walking distance to Avenue of Stars, and there is a nice square area right in front, many good restaurants and cafes around, MTR station in walking distance.

Great location by the harbour and 4 min walk to nearest MTR exit (but 12 min to the actual MTR) but the hotel is very outdated and was not like the photos. The room is very spacious but again outdated. The office chair was broken and the battery operated clock wasn't working. No usb plugs, no outlet in the washroom. No washroom fan and there was a sign to warn you about how to shower in a way that won't set the alarm off. The shower doesn't have a full sliding door..it goes halfway so if you don't shower carefully, you could get water on the floor. The hallways are dark and dingy and it felt dirty. I had to ask for new cups and mugs after I saw they still hadn't been changed after 2 days when I clearly left my tea bags in there. When I called to ask why- they said they don't change it unless asked. I'm not sure I call that as an eco friendly practice... If you just care you have a spacious room by the harbour for a good price, sure this is fine. But if you're used to more modern hotels that have better service, then try another place.

old property

Convenience

The staff are very friendly and will accommodate your needs. Not too far from the MTR station. Very close to food court and shopping center.

Was a bit worried because every second review was 1 star. Hotel was not super clean nor super dirty. But very happy with it, large room and convenient location

Convenient in transportation, sightseeing and shopping. The facilities are bit old, and staying is expensive.

Entry by car closed. I had to walk with 3 pieces of luggage. No bellman to help. The 14th floor was dark when I got off the elevator. There was no light switch when I entered my room which was pitch black. I used the light on my phone to navigate to the bed where the lights were.

Great hotel and location except beds and pillows need upgrading. Beds were hard with no support at all and pillows sank in

Ok