The hotel aren't systematically registered in the application. There 's a problem I encountered in when I want to check in with the pay-in hotel option. The night staff doesn't have access to the application reservation, and told by his boss that he should not accept any reservation customer that haven't pay their reservation. After almost half an hour, It is decided that I check in to the room that are empty,"marked"as a incidental customer instead of application reservation but paying the amount in the application. Hope this problem able to solved ASAP.