Borneo Hotel

Hotels
8.3
/10
Very Good
4,756 reviews

What Guests Say About Their Stay

Distance To City Center (59)
Bedroom (59)
Staff Friendliness (57)
Accessibility (50)
Hikari Macca Masa Gumay
8.5
/ 10
Good, affordable price, location in central.
Uwes F. S.
8.5
/ 10
Clean room, good staff and good location
In the Area
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Jln. Merdeka Barat No.428, Pontianak Kota, Pontianak, Kalimantan Barat, Indonesia, 78112

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Borneo Hotel is located in area / city Pontianak City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Borneo Hotel

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Jln. Merdeka Barat No.428, Pontianak Kota, Pontianak, Kalimantan Barat, Indonesia, 78112
Lobby Borneo Hotel
Exterior 2 Borneo Hotel

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Location


Borneo Hotel is located in area / city Pontianak City Center.

About Borneo Hotel

For you, travelers who wish to travel comfortably on a budget, Borneo Hotel is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, Borneo Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, Borneo Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Borneo Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Borneo Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Borneo Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Borneo Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Borneo Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Borneo Hotel is the right place to stay.

All facilities in Borneo Hotel

Bar, Cafe and Lounge Borneo Hotel
Bar, Cafe and Lounge
Functional Hall Borneo Hotel
Functional Hall
Lobby Borneo Hotel
Lobby
CleanAccommodation Borneo Hotel
CleanAccommodation
Exterior Borneo Hotel
Exterior

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Wedding service

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Cafe
  • Fullboard with non-alcoholic drinks
  • Gala dinner
  • Set menu dinner
  • Set menu lunch

General

  • AC
  • Ballroom
  • Banquet
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector
  • Theatre/auditorium

Things to Do

  • Barbecue
  • Garden
  • TV lounge

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Wheelchair accessible

Transportation

  • Bus/truck parking
  • Valet parking

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Borneo Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. You are required to show proof of the results of the PCR or Rapid Test if the stay is more than 3 days
You may be charged Rp.500.000,- If you smoke on non smoking room
If your room is not available as requested , hotel will be upgrade to next type with additional charge depends on avaibility

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. You are required to show proof of the results of the PCR or Rapid Test if the stay is more than 3 days.
Hotel does not accept COVID-19 self-quarantine guests
You may be charged Rp.500.000,- If you smoke on non smoking room

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Borneo Hotel
134
Number of floors in Borneo Hotel
7
Another facilities in Borneo Hotel
Bellhop, Welcoming drinks, Concierge, Money changer, Doorman

Frequently asked question in Borneo Hotel

What are available facilities at Borneo Hotel?
There are top facilites at Borneo Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Borneo Hotel?
The standard check-in time at Borneo Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Borneo Hotel provide breakfast?
Yes, Borneo Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Borneo Hotel

8.3
Very Good
From 4,756 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.1

Location

8.4

Service and Facilites

8.3

People often mention about Borneo Hotel
All
Staff Friendliness (44)
Bedroom (41)
Distance to City Center (40)
Ambiance (39)
Accessibility (36)
Bathroom (36)
Hotel Area (32)
Check-in/out Time (30)
Taste (28)
Wifi (25)
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Traveler Reviews Borneo Hotel

Number of reviews per page
20
40
Customer reviews
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Adhe S.
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10.0
/10
Reviewed 4 day(s) ago
friendly staff, clean rooms, only the tissues are often not refilled
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Suhada K.
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8.5
/10
Reviewed 3 week(s) ago
comfortable and pleasant room for family rest
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3 people find it helpful
I***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
At 00.00 you cannot borrow cutlery such as plates or spoons.
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S***i
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8.5
/10
Reviewed 4 week(s) ago
The place is nice but the AC is lacking and the TV is lacking.
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S***a
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8.5
/10
Reviewed 4 week(s) ago
well it's really impressive because
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S***n
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Leisure
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6.2
/10
Reviewed 6 week(s) ago
FRIENDLY EMPLOYEES, BUT THE ROOM IS VERY UNCOMFORTABLE. STANDARD ROOM TURNS OUT ALL SMOOKING ROOMS ARE NOT EXPLAINED IN THE APPLICATION. THE ROOM SMELLS VERY STRONGLY. SO THAT THE SMOKE AROMA STILL STICKS TO THE MATTRESS AND PILLOW BLANKET. THE ROOM LIGHTS ARE SO DIM THAT THE EYES ARE ALSO NOT COMFORTABLE. WHEN PACKING ITEMS, IT'S ALSO DARK.
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S***n
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Leisure
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6.2
/10
Reviewed 6 week(s) ago
pillows and beds smell of cigarettes. The standard type is apparently all SMOOKING ROOMS but the application does not notify. the smell of cigarettes sticks to the pillows and blankets and mattresses. Dirty black towels. The table is full of small ants from the wall. The warm water for bathing takes a long time and the water is very small. The lights in the room are dim so it's not clear to arrange things.
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Ita J.
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Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The staff is very friendly, the check-in and check-out process is smooth, and the cleanliness is also okay.
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S***O
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Everything is good, except there are some rather disturbing noises between the room walls and above the ceiling.
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Accommodation's Reply
22 Apr 2025
Sorry for the inconvenience when staying at our hotel, we will pay attention to it in the future. Thank you again
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F***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
Yes, it's quite good, so that the service and room facilities can be improved again, it's quite good again
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A***g
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10.0
/10
Reviewed 7 week(s) ago
I will come back next time for sure.
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M***y
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8.5
/10
Reviewed 8 week(s) ago
I really like staying at this hotel, the place is nice & the surroundings are nice... 👍👍👍
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M***n
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8.1
/10
Reviewed 9 week(s) ago
It's quite affordable, there are coffee shops and fruit shops in the surrounding area.
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Isabela I.
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Transit
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8.5
/10
Reviewed 9 week(s) ago
Got an old room. Usually get a new room. So a bit disappointed. But overall good.
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Isabela I.
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8.8
/10
Reviewed 9 week(s) ago
Got an old room. Usually get a new room. So a bit disappointed. But overall good.
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S***i
icon-origin-TRAVELOKA
6.8
/10
Reviewed 9 week(s) ago
The parking lot was very narrow, making it difficult to park, my rearview mirror felt like it had been hit and broke. We realized it when we were about to go home from Borneo.
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Z***n
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Staycation
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10.0
/10
Reviewed 9 week(s) ago
Very good and friendly service
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1 people find it helpful
D***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The hotel is quite good, only the quality of the cleanliness of the towels needs attention. The room is quite large, the location is quite good
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Suwardi S.
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Business
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10.0
/10
Reviewed 10 week(s) ago
The hotel is ok for families
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s***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Highly recommended, will stay here again
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Number of reviews per page
20
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