Hotels in Balikpapan

We got a "dungeon" family room (room 506) with no window and it smell weird. Air con not cold. The bed not comfy and its next to next door bathroom so we can hear all the you pleasant activities from next door. Food is overprice for the quality. The pool is good and there's pool 's towel. No fridge and hair dryer on request. They did nice thing by move us to the better (room 509) which has pool view, comfy bed and cold aircon. Not suitable for western traveler unless you want to complain a lot. Hotel need bit upgrade, but the staff are nice especially the receptionist and the parking and door guide guy.