The vibes, services (kindness) and facility is quite good. I really love the location. But the room cleanliness really need to improve. The room floor felt like are not cleaned yet from the previous guest. I need to clean it in order to get standardized room condition.
The breakfast staff (man) at 18 March 2024 morning with red uniform was unfriendly. Wifi was lack connection at 7 floor, and Cellular data either. Thanks for the welcome snack inside my room. Front office officer was really helpful. Will be back again when I visit Pontianak. Thanks.
It 's a good hotel, however appearance is getting old & especially rooms need renovation to new modern update. Me & family stayed for 1 night only and found dead baby cockroach on the bed, thankfully we brought our own sheets! Overall it 's good hotel, however for my next visit I would prefer a different hotel.